Salesforce Technical Architect – Service Cloud, CPQ & End-to-End Development (Contract, Remote) Engagement type: Contract, remote Duration: November 2026 – May 2027 Time zone: Must work in or overlap with EST hours Seniority: Senior / Architect level Allocation: Full-time through December 2026. From January 2027, allocation may reduce to 50% (half-time). Rates are valid through the end of 2026 and may be revised for the reduced allocation.

About the role
We are looking for a Salesforce Technical Architect to own the technical design and end-to-end delivery of a Service Cloud, Sales Cloud and CPQ implementation. You will define the architecture and also build: Apex, LWC, integrations, data migration and release management. You will guide the delivery team and work directly with business and technical stakeholders.

Key responsibilities
Architecture and solution design
• Define the end-to-end solution architecture across Service Cloud, Sales Cloud and Salesforce CPQ, including the data model, security model, and automation and integration patterns.
• Review requirements and turn them into technical designs, user stories and build standards.
• Choose between declarative and programmatic approaches (Flow vs. Apex) and make sure designs stay within governor limits and scale.
• Run design and code reviews and set coding, testing and branching standards. End-to-end development
• Build and oversee Apex (classes, triggers, batch, queueable), Lightning Web Components, Flows and SOQL/SOSL.
• Configure Service Cloud features: cases, queues, entitlements, Omni-Channel, knowledge and related settings.
• Configure and extend Salesforce CPQ: products, price books, bundles, pricing and quote rules.
• Write and enforce test classes and quality gates for deployment readiness. Data migration
• Audit source data, spot duplicates, fix bad dates and other quality issues,



and build detailed source-to-target mapping spreadsheets.
• Use legacy IDs as External IDs and define upsert logic to keep relationships intact and allow safe re-runs and deduplication.
• Define validation and testing: record-count checks, exception reports and sandbox dry runs before final cutover. Integration
• Design and build REST and SOAP API integrations between Salesforce and external systems, covering authentication, error handling and retries. Release, risk and governance
• Define the environment and deployment strategy, including CI/CD and sandbox management.
• Plan the cutover and rollback strategy, and manage technical risks and dependencies.
• Support UAT and go-live, and provide post-go-live stabilization.
• Mentor developers and consultants, and report progress, risks and blockers to stakeholders across time zones. Required skills
• Strong hands-on Salesforce architecture and development experience; CRM, Salesforce CPQ and Sales Cloud are must-haves.
• Deep knowledge of Service Cloud features and settings.
• Expert knowledge of the Salesforce data model, security and sharing model.
• Strong Apex, LWC, Flow and SOQL skills, with experience delivering solutions end to end.
• Data cleansing, mapping and migration experience, including External ID and upsert strategies.
• Data validation and testing practice, and the ability to plan rollback strategies.
• REST and SOAP API integration experience.
• Experience with Git-based version control and CI/CD (for example Salesforce DX, Copado or DevOps Center).
• Robust communication, plus the ability to work EST-overlap hours. Nice to have
• Salesforce certifications: Application Architect, System Architect, Platform Developer I/II, Service Cloud Consultant, CPQ Specialist.
• Experience with large migrations from legacy CRMs, and with middleware or ETL tools such as MuleSoft.

📌 Senior Salesforce Technical Architect (India)
🏢 Philodesign Technologies
📍 India