KEY RESPONSIBILITIES
• Make outbound calls to prospective and existing customers to explain diagnostic services and health-checkup packages.
• Understand customer requirements and recommend suitable tests or packages based on their needs.
• Convert interested leads into confirmed bookings through effective communication and timely follow-ups.
• Address customer questions and objections professionally while ensuring a positive customer experience.
• Achieve daily, weekly and monthly sales targets and maintain accurate call and lead updates in the CRM. ELIGIBILITY & REQUIRED SKILLS
• Minimum 6 months of experience in telesales, telecalling or inside sales.
• 12th pass or graduate; good Hindi communication and basic English skills.
• Confident, persuasive and comfortable working in a target-driven environment.
• Robust listening, customer-handling, follow-up and objection-handling skills.
• Healthcare, diagnostics or BPO sales experience will be an added advantage.