Job Description
– BPO Executive

Key Responsibilities
1. Handle inbound and outbound calls with prospective students. 2. Explain ESLA postgraduate programs, course details, eligibility criteria, and admission procedures. 3. Understand student requirements and provide relevant program information. 4. Address student queries and provide accurate information. 5. Follow up regularly with interested candidates and convert enquiries into applications. 6. Maintain and update student enquiry and follow-up records. 7. Coordinate with the admissions team regarding student applications and admission status. 8. Maintain skilled communication and ensure a positive student experience. Qualification &

Skills:
-Any UG or PG (Specialized in Psychology) or a related discipline.
- Excellent verbal communication and interpersonal skills.
- Good convincing and student engagement skills.
- Basic knowledge of MS Excel and computer operations.
- Ability to explain academic programs clearly and confidently.
- Prior experience in BPO, telecalling, or admissions counselling will be an added advantage.

📌 BPO Executive (Amaravati)
🏢 SRM University, AP
📍 Amaravati