About Creators Gram Creators Gram is a leading influencer marketing and talent management company that partners with creators, brands, and platforms to unlock growth and monetization opportunities within the creator ecosystem. Role Overview We are looking for a proactive and relationship-driven Relationship Manager to manage and nurture a portfolio of creators. The ideal candidate will be responsible for ensuring creator engagement, onboarding success, ongoing participation, and long-term relationship management. This role requires excellent communication skills, stakeholder management abilities, and a strong focus on creator satisfaction and retention.
Key Responsibilities
• Serve as the primary point of contact for assigned creators.
• Build and maintain strong relationships with creators across categories.
• Guide creators through onboarding and activation processes.
• Drive creator engagement and participation in ongoing opportunities and campaigns.
• Conduct regular follow-ups to ensure creators remain active and engaged.
• Address creator queries, concerns, and operational issues in a timely manner.
• Track creator performance and identify opportunities to improve participation and outcomes.
• Coordinate with internal teams to ensure seamless execution and support.
• Maintain accurate records of creator interactions and status updates.
• Generate periodic reports on creator activity, engagement, and retention metrics. Desired Candidate Profile
• 1–4 years of experience in Relationship Management, Account Management, Customer Success, Client Servicing, Creator Management, or Business Development.
• Excellent verbal and written communication skills.
• Strong stakeholder management and interpersonal skills.
• Ability to manage multiple creator relationships simultaneously.
• Highly organized with robust follow-up and coordination abilities.
• Comfortable working in a fast-paced, target-oriented environment.
• Experience in influencer marketing, creator economy, media, or digital marketing is preferred. Key Skills
• Relationship Management
• Account Management
• Customer Success
• Stakeholder Management
• Client Servicing
• Creator Management
• Communication & Negotiation
• Problem Solving
• CRM Management
• Process Coordination