Role Description This is a full-time, on-site Account Manager role based in Kolkata. The Account Manager is responsible for managing client relationships, serving as the primary point of contact, and ensuring that client needs are understood and addressed promptly. Daily tasks include coordinating with internal teams, preparing proposals and presentations, tracking project progress, and monitoring account performance against agreed targets. The role also involves handling client queries, resolving issues, identifying opportunities for account growth, and supporting contract renewals and upselling where appropriate. The Account Manager will maintain accurate records of meetings, communications, and account activities, while contributing to process improvements and reporting to leadership on account status and risks. Qualifications
• Demonstrated ability to build and maintain professional client relationships and manage multiple accounts effectively.
• Robust communication skills,



including clear written and verbal communication, active listening, and presentation abilities.
• Solid organizational and time-management skills, with the capacity to prioritize tasks and meet deadlines in a fast-paced environment.
• Experience in coordinating cross-functional teams and collaborating with operations, sales, and support to deliver client outcomes.
• Analytical mindset with competence in using spreadsheets, CRM tools, and reporting dashboards to monitor account performance.
• Problem-solving and conflict-resolution skills, with a customer-focused approach and attention to detail.
• Bachelor’s degree in Business, Management, Marketing, or a related field, or equivalent practical experience.
• Prior experience in account management, client servicing, or a similar role, preferably in a corporate or service-oriented environment.

📌 Account Manager (Kolkata)
🏢 Sonouresias
📍 Kolkata