Business Summary: The Deltek Global Cloud team focuses on the delivery of first-class services and solutions for our customers. We are an innovative and dynamic team that is passionate about transforming the Deltek cloud services that power our customers' project success. Our diverse, global team works cross-functionally to make an impact on the business. If you want to work in a transformational environment, where education and training are encouraged, consider Deltek as the next step in your career Position

Responsibilities:
Site Reliability & Platform Engineering
• Define and drive the technical strategy for Deltek's SRE platform, ensuring our infrastructure can scale to meet the needs of thousands of customers and millions of users.
• Lead the design and implementation of large-scale, complex infrastructure and tooling improvements across the full stack.
• Drive reliability improvements across the full stack, spanning application-level resilience patterns through to infrastructure-level fault tolerance.
• Uphold and extend our IaC-first engineering culture, where all infrastructure changes are made through code and shipped to production via fully automated CI/CD pipelines.
• Develop internal tooling and automation to reduce toil and increase engineering self-service.
• Build and improve CI/CD pipelines to support safe, frequent deployments with automated rollback capabilities. Observability & Performance
• Define observability standards and best practices across engineering, ensuring comprehensive logging, metrics, tracing, and alerting across our AWS-based infrastructure.
• Proactively identify performance bottlenecks and reliability risks before they impact customers.
• Lead capacity planning and load testing initiatives to ensure systems can scale to meet demand. Incident Management & On-Call Support
• Participate in and help shape the on-call rotation,



acting as a senior escalation point for complex or high-severity production incidents.
• Lead incident response for major incidents: triage, coordinate cross-team resolution, communicate clearly with stakeholders, and drive issues to resolution with a sense of urgency.
• Own post-incident reviews, facilitate blameless post-mortems, identify root causes, and ensure action items are tracked and completed.
• Take pride in leaving systems better than you found them, consistently reducing the frequency and impact of incidents over time. Full-Stack Development & Application Coding
• Write high-quality, production-grade code across the stack including application services, infrastructure tooling, and automation scripts.
• Partner with development teams to design and implement application-level reliability patterns and best practices.
• Review and provide technical guidance on code and architecture across the broader engineering organization. Collaboration & Engineering Culture
• Serve as a technical mentor and role model for engineers across the SRE and broader engineering teams.
• Partner with engineering leadership to influence roadmap priorities and technology decisions.
• Contribute to a strong team culture, supportive, curious, and focused on doing great work while having fun. Technology Stack
• JavaScript / Node.js
• C# / .
NET
• Python
• Docker & Kubernetes
• PostgreSQL
• Amazon Web Services (AWS)
• Terraform

Qualifications:




• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• Minimum of 7+ years of overall experience in software development, infrastructure engineering, or site reliability engineering.
• 5+ years of hands-on experience in an SRE, DevOps, or platform engineering role in a production SaaS workplace.
• 3+ years applying an automation-first approach to problem-solving using configuration management tools and scripting.
• Strong experience with AWS; familiarity with services such as EC2, EKS, RDS, S3, CloudWatch, and IAM.
• Demonstrated experience driving large-scale technical initiatives across multiple teams. Technical Skills
• Infrastructure-as-Code expertise with Terraform.
• Proficiency in multiple programming languages (Python, Node.js, C#, or similar) for full-stack development and automation.
• Deep understanding of networking fundamentals: DNS, load balancing, TLS, firewalls, and VPCs.
• Experience with CI/CD pipelines and deployment automation.
• Solid understanding of relational databases (PostgreSQL preferred) including query performance and operational concerns.
• Hands-on experience with observability tooling (e.g., Prometheus/Grafana, CloudWatch, or similar).
• Experience with Kubernetes in production at scale. Soft Skills
• Strong communication

skills:
able to explain complex systems clearly, influence technical decisions across teams, and engage effectively with engineering leadership.
• Proven ability to drive technical strategy and lead by example.
• Calm under pressure, able to lead effectively during high-severity incidents.
• Passion for reliability, operational excellence, and building systems that just work.
• Blameless, growth-oriented mindset with a focus on continuous improvement

📌 Principal Cloud Site Reliability Engineer (India)
🏢 Deltek
📍 India