Company Description KreditGrow is a next-generation financial services brand focused on making credit access smarter, faster, and more reliable for individuals and businesses. The company collaborates with leading banks and NBFCs to offer a curated range of financial products, including Personal Loans, Home Loans, and Business Loans tailored to modern borrower needs. KreditGrow is known for its consultative approach, designing customized financial solutions rather than simply processing loans. Every stage, from understanding client requirements to disbursal, is managed with transparency, professionalism, and a commitment to excellence. Guided by deep industry expertise and a customer-first philosophy, KreditGrow aims to build long-term, trust-based relationships that support financial empowerment and growth. Role Description This is a full-time, on-site Telecaller role based in Noida. The Telecaller will connect with prospective and existing customers via phone to explain KreditGrow’s loan products and services, answer queries, and guide them through the application process. Responsibilities include making outbound calls, handling inbound inquiries, capturing accurate customer information, and following up on leads to ensure timely conversion. The role involves maintaining call records,



adhering to compliance and scripting guidelines, and coordinating with the sales and operations teams to support smooth loan processing. The Telecaller will be expected to meet daily and monthly call and conversion targets while providing a courteous, skilled customer experience. Qualifications
• Candidates should possess strong verbal communication skills, clear telephone etiquette, and active listening abilities.
• Candidates should possess customer service skills, including patience, problem-solving, and a client-focused mindset.
• Candidates should possess basic sales and persuasion skills to present loan products effectively and handle objections.
• Candidates should possess data entry and documentation skills for accurate recording of customer information and call outcomes.
• Candidates should possess basic computer literacy, including familiarity with CRM tools or call management software.
• Relevant experience in telecalling, customer support, or financial services is beneficial.
• Ability to work in office in Dadri, manage high call volumes, and meet performance targets is required.
• A high school diploma or equivalent; a degree in any discipline is an advantage.

📌 Telecaller (Dadri)
🏢 Kredit Grow
📍 Dadri