Account Dircetor

Experience:
6-8 Years in an Advertising / Creative Agency

Location:
Calicut Department: Client Servicing

About the Role
We’re looking for a Senior Account Manager who thrives at the intersection of strategy, creativity, and client success. In our pod system, you’ll play a dual role , leading client relationships while acting as the Project Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery. This role demands a proactive communicator who can think strategically, manage timelines, and drive campaigns from brief to execution with precision and empathy.

Key Responsibilities
Client & Strategy Management ● Act as the primary point of contact for assigned clients, building strong, long-term relationships. ● Understand client goals, challenges, and brand tone to translate them into actionable briefs. ● Contribute strategically to campaign ideation, positioning, and brand growth. ● Present creative ideas and campaign strategies confidently and persuasively. Project Management (Pod Role) ● Lead the pod’s workflow, managing tasks, deadlines, and approvals across departments. ● Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment. ● Oversee project timelines, budgets, and quality control from kickoff to delivery.



● Anticipate risks and resolve roadblocks proactively. ● Conduct internal reviews and ensure client feedback is actioned effectively. Performance & Reporting ● Track deliverables, timelines, and KPIs across all client projects. ● Prepare and present performance reports to clients and internal leadership. ● Identify upselling and cross-selling opportunities based on client needs and agency capabilities. Qualifications & Skills ● 6–8 years of experience as an Senior Account Manager in a reputed agency. ● Proven experience managing multiple brands or large-scale campaigns. ● Strong understanding of creative, digital, and media processes. ● Exceptional communication, organization, and leadership skills. ● Ability to translate creative ideas into business outcomes. ● Proficiency in task management tools (Asana / Trello / Notion / Monday.com preferred). ● A team-oriented mindset with problem-solving and people-first approach. What You’ll Get ● The opportunity to lead a pod, working closely with a cross-functional creative team. ● Exposure to top-tier brands across industries , from fashion to education to sports. ● Freedom to experiment and contribute strategically to brand-building ideas. ● A culture that values ownership, curiosity, and growth.

📌 Account Directors (Kochi)
🏢 Xpresso Global
📍 Kochi