WE’RE HIRING | Sales & Front Desk Executive Centre of Movement Medicine (COMM) is looking for a confident, organised, and patient-focused professional to manage front desk operations, handle patient enquiries, and drive appointment bookings and sales at our sports physiotherapy and rehabilitation clinics. If you enjoy interacting with people, building relationships, managing enquiries, and creating a positive customer experience, this role could be for you. ? Role: Sales & Front Desk Executive ?

Location:
Delhi / Gurgaon ? Organisation: Centre of Movement Medicine (COMM) ?

Experience:
1–3 years preferred ? Sector: Healthcare / Physiotherapy / Customer Relations / Sales What will you be responsible for? ? Front Desk & Patient Management Welcome patients and visitors and ensure a qualified first impression. Manage daily front desk operations and patient registrations. Schedule, confirm, and coordinate patient appointments. Maintain patient records, billing details, and appointment databases. Ensure smooth coordination between patients and the clinical team. ? Enquiry & Communication Management Handle incoming calls, WhatsApp messages, and social media enquiries. Respond to patient queries regarding clinic services, appointments, and consultations. Share relevant information about physiotherapy, rehabilitation, and treatment programmes. Coordinate appointment reminders and patient follow-ups. Maintain professional communication with existing and prospective patients. ? Sales & Business Development Convert incoming enquiries into consultations and appointments. Explain clinic services, rehabilitation packages, and available programmes. Follow up with prospective patients and generate repeat bookings.



Identify opportunities to improve patient retention and service engagement. Work towards defined monthly enquiry conversion and sales targets. ? Patient Relationship Management Build positive relationships with patients and their families. Ensure a smooth and welcoming patient experience. Collect patient feedback and coordinate its resolution with the relevant team. Support the clinical team with daily operational requirements. Maintain a well-organised and skilled clinic environment. We're looking for someone who: ✅ Has excellent communication and interpersonal skills. ✅ Is confident interacting with patients, families, and healthcare professionals. ✅ Has a customer-first mindset with strong sales and conversion abilities. ✅ Is organised, proactive, and capable of multitasking. ✅ Has basic computer knowledge and familiarity with Excel, Google Sheets, and WhatsApp Business. ✅ Can manage follow-ups, appointments, and patient databases independently. ✅ Is comfortable working in a target-driven environment. Preferred background: Experience in front desk management, hospital or clinic administration, healthcare sales, customer relationship management, or hospitality will be an advantage. Why COMM? At Centre of Movement Medicine, we work at the intersection of clinical physiotherapy, sports rehabilitation, and high-performance sport. This role offers an opportunity to work in a specialised healthcare environment, interact with athletes and patients, and contribute directly to delivering an excellent patient experience while supporting the growth of the organisation. ? Interested? Send your CV to [email protected] Subject Line: "Sales & Front Desk Executive – Application"

📌 Seles & Front Desk Executive (India)
🏢 Center Of Movement Medicine
📍 India