Senior Analyst – KYC Department: Corporate Investment Banking

Location:
Gurugram

Experience:
3–7 years Role Overview The Senior Analyst will join the KYC function within the Lending Services team at Evalueserve, supporting end-to-end Commercial Banking KYC execution, case ownership, regulatory compliance, and portfolio risk management.

Key Responsibilities
• Execute Corporate/Commercial Banking KYC-client KYC onboarding requirements, including collection, review, and validation of required KYC/CDD information and supporting documentation.
• Support higher-risk onboarding and apply appropriate CDD or EDD requirements based on customer risk, ownership structure, business activity, geography, and other risk factors.
• Perform periodic reviews, event-driven reviews, KYC refreshes, lookbacks, and remediation activities in accordance with client procedures and prescribed timelines.
• Review and validate customer identification, legal-entity, beneficial-ownership, control-person, and ownership-structure information, and resolve documentation or data gaps.
• Conduct customer risk and risk-appetite reviews; research client activities and document clear outcomes, rationale, recommendations, and required approvals.
• Perform sanctions, politically exposed person (PEP), adverse-media, and watchlist screening, investigate potential matches, and maintain complete review evidence.
• Conduct pre-outreach research, prepare and issue client or relationship-manager requests for information (RFIs), track responses, and remediate incomplete or inconsistent information.
• Own assigned cases from intake through completion by validating case ownership, classifying work, prioritizing tasks, and ensuring accurate routing and disposition.
• Manage assigned queues and workloads, monitor case aging and service levels, and complete deliverables within agreed productivity, quality, and compliance targets.
• Coordinate dependencies and handoffs with relationship teams, operations, compliance, credit,



and other stakeholders; track outstanding actions and confirm completion.
• Identify stalled cases, operational exceptions, policy deviations, and blockers; resolve issues where possible and escalate material or overdue items promptly.
• xecute required client notifications and support consequence-management activities, including account restrictions, closures, or business-exit actions, in line with approved decisions and procedures.
• Complete required system and lending-platform updates, ensuring accurate borrower, KYC, compliance, and case information across relevant applications and trackers.
• Maintain complete and accurate case files, supporting evidence, audit trails, approvals, and management information in line with client and regulatory requirements.
• Track volumes, aging, throughput, and case outcomes; reconcile assigned populations and surface trends, recurring breaks, and control or process-improvement opportunities.
• Perform quality checks and peer reviews to confirm accuracy, completeness, consistency, and adherence to KYC procedures and risk-appetite requirements.
• Provide explicit case-status, risk, dependency, and remediation updates during client and stakeholder calls, and support timely resolution of queries and escalations.
• Act as a subject-matter resource for analysts, support complex or high-risk cases, and provide coaching, process refreshers, and feedback to new joiners and junior team members.
• Support the manager with delivery oversight, dashboards, quality control, training, client management, policy-exception tracking, and process-standardization or digitalization initiatives.




• Stay current with relevant KYC regulatory developments, industry practices, client policies, and data-confidentiality requirements, and support updates to procedures and training materials. Required Qualifications
• Sound knowledge of End-to-end KYC workflow, CDD, EDD, sanctions, PEP, adverse-media screening, beneficial ownership, and customer risk assessment.
• Experience with KYC platforms and tools such as Actimize, LexisNexis, World check, RDC, Mint Global, Bankers Almanac, nCino, or Experian would be preferable.
• Strong analytical and investigative skills, with the ability to identify risks, documentation gaps, and unusual activity.
• High attention to detail and the ability to prepare clear, accurate, and well-supported review narratives.
• Good MS Office skills and experience maintaining trackers, dashboards, and case documentation.
• Excellent communication and interpersonal skills, with the ability to manage client interactions and escalations professionally.
• Ability to organize work, meet deadlines, and ensure that assigned tasks are completed accurately and on time. Good to Have
• Bachelor's degree in finance, economics, accounting, law, or a related discipline from a reputed institute
• 3-7 years of relevant experience in KYC, compliance, financial crime, banking, or lending operations. Disclaimer: The above

job description
serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Please Note: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we may verify your employment, education, and other details. Please ensure all information is factual and submitted on time. For any assistance, your recruiter is available to support you.

📌 Senior Analyst-KYC (Gurugram)
🏢 Evalueserve
📍 Gurugram