About the role
We are looking for an Operational Risk Manager who understands the payments ecosystem and can identify and mitigate risks across payment products, merchant journeys and business operations. The role involves understanding payment flows, identifying potential failure points, analyzing risk patterns and working with cross-functional teams to strengthen controls and minimise operational and financial risks. What you will do:
• Partner with Product and Business teams on Pay-in, Payout and TPAP initiatives, identifying potential risks and building appropriate controls such as transaction limits, velocity checks, settlement holds and step-up authentication.
• Build and strengthen fraud risk frameworks covering transaction monitoring, risk rules, limits and incident response, working closely with Data and Engineering teams.
• Drive merchant onboarding and AML frameworks covering KYC/KYB, merchant risk categorisation, transaction monitoring and ongoing due diligence.
• Establish and strengthen controls across payment processing, reconciliation, settlements, disputes and chargebacks.
• Assess and manage risks associated with third-party partners, including PSPs, Payment Aggregators, Payment Gateways and technology partners.
• Own payments risk governance, including RCSA, KRIs, operational loss events, recent product risk assessments and management reporting.
• Ensure payment processes and controls are aligned with applicable RBI and NPCI requirements, and support regulatory audits and inspections. What you will need:
• 6–10 years of experience, with at least 4 in risk, fraud, merchant risk or payment operations at a Payment Aggregator, Payment Gateway, TPAP, Digital Transaction Banking, API Banking or payments fintech.
• Hands-on with at least two of: merchant pay-ins (UPI, cards, net banking), payouts (IMPS/NEFT/UPI), or TPAP / consumer UPI.




• You know where money gets lost in payments: chargebacks, refund abuse, merchant collusion, mule accounts, recon breaks, settlement failures, partner downtime.
• You have built risk frameworks and controls from scratch, not just run existing ones, and can show a launch you de-risked.
• Working knowledge of RBI PA/PG guidelines and NPCI UPI operating rules, and comfort working within a bank’s three-lines-of-defence model.
• Data-fluent: comfortable with SQL or dashboards to size exposure, set thresholds and track KRIs yourself.
• You speak product. You write clear requirements, push back with options rather than vetoes, and earn the trust of PMs and engineers. Life at slice: Life so good, you’d think we’re kidding:
• Competitive salaries. Period.
• An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
• Flexible

working hours
. Just don’t call us at 3AM, we like our sleep schedule.
• Tailored vacation & leave policies so that you enjoy every important moment in your life.
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
• Learning and upskilling opportunities. Seriously, not kidding.
• Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. We believe in equality. Period. At slice,



we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law. We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Come join our crew About slice: slice A new bank for a new India slice’s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us. Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control. At slice, you’ll get to build things you’d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together. We’re backed by some of the world’s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.

📌 Manager - Operational Risk (Bengaluru)
🏢 Slice
📍 Bengaluru