Position -Zonal Head – Admin & Infra_West Function Location
- Mumbai Role Purpose To lead administration, facilities, infrastructure, real estate and compliance across the assigned zone, ensuring safe, well-maintained and cost-effective centres with timely resolution of operational requirements. 1. Facilities & General Administration
• Oversee day-to-day facility operations, including housekeeping, hygiene, security, repairs, maintenance and essential services across centres.
• Ensure availability and upkeep of utilities, equipment and supplies, including water, electricity, UPS, air-conditioning, printers and stationery.
• Conduct monthly centre visits with Zonal Heads and Centre Heads; track observations, resolve issues and submit visit reports.
• Manage seating, material movement, relocation support, MEP services, energy management and employee facility queries.
• Monitor housekeeping and security deployment, cleaning schedules, checklists, manpower training and service quality. 2. Real Estate & Projects
• Source and evaluate premises as per business requirements and Central Project Team guidelines.
• Coordinate with landlords on negotiations, property services, lease execution, registration, renewals, termination and settlements.
• Monitor site progress and ensure project execution and closure within approved layouts, BOQs, budgets and timelines.
• Support expansion plans and coordinate seating capacity and carpet-area assessments for existing and recent premises. 3. Vendor & Cost Management
• Identify, onboard and manage vendors for housekeeping, security, repairs, maintenance and other facility services.
• Maintain vendor records, execute rate contracts, raise purchase orders and monitor vendor SLAs and service quality.




• Obtain competitive quotations and conduct technical evaluation for repair, maintenance and procurement requirements.
• Ensure timely submission and verification of rent, CAM, utility and vendor invoices; coordinate payments with Finance and maintain trackers.
• Verify invoice details and supporting documents, and monitor manpower payouts and overtime approvals. 4. Safety, Security & Compliance
• Implement company safety and security policies and ensure regular inspection and maintenance of safety equipment.
• Ensure fire systems are functional and fire evacuation drills are conducted as scheduled, with records maintained.
• Coordinate timely renewal of Fire NOCs, labour licences, Shops & Establishment registrations, Trade Licences and other applicable approvals.
• Liaise with landlords and regulatory authorities for Occupancy Certificates, structural certificates, lift and transformer licences, as applicable.
• Maintain compliance records, statutory displays, visitor and material movement registers, gate passes and fixed-asset records.
• Coordinate with Central Compliance and Real Estate teams to close audit findings and update documents for new premises. 5. MIS & Reviews
• Submit a monthly Facility & Operations Dashboard to management.
• Maintain key trackers for centre visits, vendors, invoices, purchase orders, electricity, preventive maintenance and fire safety systems.
• Review open issues with local teams and third-party agencies, ensure timely closure and escalate delays or risks. Key Stakeholders Zonal Heads, Centre Heads, local Administration teams, Central Admin/Infrastructure, Real Estate, Projects, Compliance and Finance teams, landlords, vendors and statutory authorities.

📌 Zonal Head – Administration (Mumbai)
🏢 Allen
📍 Mumbai