Role Description The Freelance role at NowGurukul is a full-time, on-site position based in Kolkata. The individual will contribute to daily community operations, which may include designing and delivering ServiceNow-related learning content, supporting problem-solving forums, and coordinating expert sessions. Responsibilities can involve facilitating interactive workshops, mentoring community members, and helping maintain an engaging and inclusive learning environment. The role may also include collaborating with other team members to improve learning initiatives, collecting feedback from participants, and assisting with outreach activities to grow the community. The position is suited for someone passionate about education, technology, and community-driven learning. Qualifications
• Ability to design and deliver clear, structured learning content, tutorials, or workshops related to technology or ServiceNow.
• Solid communication and presentation skills,



with the capacity to engage diverse learners and foster inclusive discussions.
• Experience in community building, mentoring, or facilitating learning groups, preferably in a technical or educational setting.
• Comfort with collaborative work, including coordinating with volunteers, contributors, and participants in an on-site environment.
• Interest or foundational knowledge in ServiceNow or similar enterprise platforms; prior hands-on experience is an advantage.
• Organizational and time-management skills to handle full-time responsibilities and multiple initiatives simultaneously.
• Relevant academic background in information technology, computer science, education, or a related field is beneficial.
• Commitment to non-profit values, continuous learning, and supporting an inclusive, gender-neutral, and non-discriminatory community.

📌 Freelanc (Kolkata)
🏢 nowGurukul ServiceNow Learner's Club
📍 Kolkata