Job Title: Field Training Manager
Location:
Gurgaon (field travel required)
Experience:
4–8 years in frontline / blue-collar workforce training CTC: Up to ₹10 LPA Employment Type: Full-time
About the Role
ScrapUncle is hiring a hands-on Training Head to train and develop our on-ground gig workforce: scrap pickup partners and field staff. This is a field-first role with regular on-ground training and coaching.
Key Responsibilities
• Run onboarding and refresher training for gig workers, in Hindi
• Train workers on scrap material identification, segregation, weighing, and pricing
• Train workers on the ScrapUncle partner app (attendance, pickups, order updates, issue reporting)
• Train workers on customer interaction, grooming, and safety practices
• Create SOPs, short videos, and assessments
• Conduct on-field coaching and audits
• Work with Operations, HR, and Fleet to close skill gaps
• Track training KPIs such as attrition, accuracy, app adoption, and customer ratings Who Should Apply
• 4–8 years of experience training gig workers, delivery partners, riders, or frontline field staff
• Background in logistics, quick-commerce, last-mile delivery, recycling, or field services
• Solid spoken Hindi
• Comfortable with frequent field travel Please do not apply if your experience is mainly corporate or soft-skills training, academic teaching, or if you are looking for a desk-based role. ? Share your resume at
[email protected] Regards, HR Team, ScrapUncle
📌 Field Training Manager (Gurugram)
🏢 ScrapUncle
📍 Gurugram