13 Nov
|
Valor Hospitality
|
Mumbai
13 Nov
Valor Hospitality
Mumbai
Company Description Valor Hospitality is a food and beverage company founded by Dubai-based entrepreneurs Zareen Baig and Atiq Kapadia, focused on creating restaurants with distinct culinary identities and guest experiences. Its portfolio currently includes Zima, a Middle Eastern restaurant in Bandra, and Huzur, an Indian restaurant inspired by the homes and streets of old Bombay. Across concepts and cuisines, Valor Hospitality believes that hospitality is first and foremost a feeling, and that memorable food is rooted in place, family, and memory. The company is equally committed to the teams behind each guest experience, valuing professionalism, teamwork, and genuine care. Team members are supported with guidance, training, and opportunities for growth in hospitality. Role Description The Captain role at Valor Hospitality is a full-time, on-site position based in Mumbai. The Captain oversees the daily operations of the restaurant floor, ensuring a smooth service and a consistently high standard of hospitality. Responsibilities include supervising service staff, coordinating table assignments and reservations, and ensuring that guests are greeted, seated, and served efficiently and warmly. The Captain manages guest queries and feedback, helps resolve service issues, and maintains clear communication between the front-of-house and kitchen teams.
The role also involves monitoring cleanliness and presentation standards, assisting with training new team members, supporting adherence to company policies, and contributing to a positive, professional work environment. Qualifications
• Strong front-of-house experience in restaurants, with proven ability to supervise service staff and manage floor operations.
• Excellent guest service and communication skills, including the ability to handle guest feedback and resolve issues with professionalism and care.
• Solid organizational and time-management skills, with attention to detail in table management, reservations, and service flow.
• Ability to work collaboratively with kitchen and bar teams, maintaining explicit communication and coordination during busy service periods.
• Knowledge of food and beverage service standards; familiarity with Middle Eastern and Indian cuisines is an advantage.
• Comfort in training and guiding team members, supporting a culture of learning, respect, and teamwork.
• Prior experience in a Captain or supervisory role in hospitality preferred; diploma or degree in hotel management or hospitality is beneficial.
• Willingness to work flexible hours, including evenings, weekends, and holidays as required by restaurant operations.
📌 Captain (Mumbai)
🏢 Valor Hospitality
📍 Mumbai