13 Nov
|
Rentenpe
|
Mumbai
RentenPe – A Paradigm Shift in the Residential Rental Ecosystem RentenPe – Redefining the Residential Rental Ecosystem At RentenPe, we recognize that rent is a significant portion of a family’s income and deserves to be acknowledged. Our mission is to unlock the power of rent by introducing India’s first Rent Credit Score – a revolutionary concept designed to support long-term financial goals and pave the path to home ownership. We envision a rental ecosystem where timely rent payments truly matter. Both tenants and landlords can engage in transactions with trust and transparency. By leveraging cutting-edge technology and innovative solutions, we are committed to redefining the path to owning a home through the power of rent. Role Objective To oversee the overall business operations of RentenPe, ensuring operational efficiency, business scalability, process excellence and effective execution of the company's strategic objectives.
Key Responsibilities
Lead day-to-day business operations and execution. Translate business strategy into operational plans and measurable goals. Build scalable processes across business, customer support and operations. Oversee customer onboarding, transaction operations and service delivery. Coordinate with banking, payment, technology and lending partners. Drive operational efficiency, productivity and cost optimisation. Establish SOPs,
internal controls and performance monitoring systems. Work closely with business development, marketing, technology and finance teams. Monitor business performance and prepare operational reports for leadership. Identify operational risks and implement mitigation strategies. Support business expansion, strategic partnerships and new product launches. Key Performance Indicators (KPIs) Overall operational efficiency. Transaction success and failure rates. Customer onboarding turnaround time. Cost of operations. Revenue and business growth targets. Customer satisfaction and service levels. Process automation and productivity. Desired Experience & Skills 12–18 years of experience in business operations. Experience in fintech, BFSI, payments or financial services preferred. Robust understanding of payment ecosystems and financial operations. Proven experience in managing cross-functional teams. Strong leadership, analytical and strategic execution skills.
What We Offer
· Opportunity to lead sales in a pioneering fintech startup redefining the rental ecosystem.
· Competitive compensation package with performance-linked incentives.
· Collaborative, growth-focused culture with exposure to creative projects. Compensation: Competitive package aligned with industry standards.
📌 Chief Operating Officer (Mumbai)
🏢 Rentenpe
📍 Mumbai