Job Title: Freight Dispatcher

Job Type
Full-time Department: US Logistics Shift: 6:30 PM to 3:30 AM

Location:
Noida, Sector 2 Job Overview We are seeking an experienced and detail-oriented Freight Dispatcher to manage, coordinate, and optimize our day-to
- day freight operations. In this role, you will act as the primary liaison between drivers, clients, shipping locations, and brokers to ensure safe, timely, and cost-effective transportation of goods. The ideal candidate thrives in a fast-paced environment, excels at problem-solving under pressure, and possesses strong negotiation and communication skills.

Key Responsibilities
Scheduling & Route Planning: Assign shipments, plan optimal delivery routes, and schedule driver pickup/delivery appointments to maximize fleet efficiency and minimize empty miles. Dispatch & Fleet Monitoring: Serve as the central point of contact for drivers en route. Monitor real-time GPS tracking and update shipment status in the Transportation Management System (TMS). Rate Negotiation & Load Sourcing: Source available loads through load boards or direct clients, and negotiate competitive freight rates with brokers and carriers. Issue Resolution: Proactively manage delay notifications, weather disruptions, breakdown assistance, and delivery conflicts to maintain high service levels. Compliance & Safety: Ensure drivers adhere to Hours of Service (HOS), Department of Transportation (DOT) regulations, and FMCSA safety standards. Documentation & Billing: Review and track essential paperwork, including Bills of Lading (BOL), Rate Confirmations,



Proof of Delivery (POD), and fuel/expense receipts. Customer Communication: Provide clients with timely delivery updates, track-and-trace information, and handle rate/order inquiries professionally. Qualifications & Requirements

Education:
High school diploma or equivalent (Associate’s or Bachelor’s degree in Logistics, Supply Chain, or Business Administration preferred).

Experience:
1–3+ years of experience as a Freight Dispatcher Technical

Skills:
Proficiency with Transportation Management Systems (TMS) and load boards (DAT, Truckstop, etc.). Working knowledge of GPS tracking tools and route-planning software. Solid skills in MS Office (Excel, Word) and data entry. Industry Knowledge: Understanding of DOT/FMCSA rules, Hours of Service (HOS), and transport documentation. Soft

Skills:
Outstanding communication and interpersonal skills. Solid multitasking, spatial awareness, and geographic knowledge. Calm demeanor with fast-thinking problem-solving abilities. Key Performance Indicators (KPIs) On-Time Delivery (OTD) percentage. Average rate per mile negotiated. Fleet utilization rate & reduction of deadhead miles. Driver retention and safety compliance adherence. Additional Info: Shift Timing: 06:30 PM to 03:30 AM Working Days: Monday
- Friday
- Work from office Weekend Off: Saturday, Sunday

Salary:

Salary:
As per experience and skill set You have to bring your own device to work on. One way Drop-off cab service available for certain locations Office

Location:
Noida Sector-2

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