Major Accountabilities
• Ensure adherence to Security and Compliance policies and procedures. Key Performance Indicators
• Delivery on agreed KPIs including business impact.
• Launch of cutting-edge technology solutions across Sandoz at scale.
• Business impact and value generated from TT solutions.
• Adoption and development of Agile, Productization and DevOps practices.
• Operations stability and effective risk management.
• Feedback on customer experience. Minimum Requirements Work

Experience:
• Industry/ Business Exposure.
• Proven Ability to Develop trust-based relationships with key regional.
• Project Management.
• Interactions with senior management.
• People Leadership.
• stakeholders.
Hold end-to-end accountability for the technical design and implementation of MES solutions at manufacturing sites, including installation, configuration and verification of MES application components.
• Provide technical troubleshooting support during MES deployment and manage MES operational activities after go-live in collaboration with Application Managers and Infrastructure team.
• Establish and maintain the MES technical architecture and ensure alignment with the overall architecture and business objectives.
• Own technical governance and lifecycle management of the MES platform,



including configuration baselines, upgrades, patching, obsolescence and technical debt, in partnership with application support, infrastructure and the MES vendor.
• Perform application-level changes and coordinate supporting infrastructure activities with the responsible specialist teams.
• Lead and mentor engineers and configurators on methodology and design principles.
• Provide technical leadership to MES delivery and support teams; define support responsibilities, service levels and escalation paths, and oversee incident resolution, root-cause analysis and problem management with internal teams and vendors.
• Oversee MES integrations, connections, data migrations and continuous optimisation of MES to enhance business processes, drive operational efficiency, and support digital transformation.
• Ensure compliance with regulations, standards and best practices to maintain audit readiness. Maintain the validated state of MES in partnership with Quality and validation teams.
• Champion a culture of continuous improvement and innovation, keeping abreast of technological advancements to support ongoing organisational growth.
• Support other digital initiatives that are closely connected to MES.

📌 Solution Owner – MES (India)
🏢 Sandoz India
📍 India