13 Nov
|
CureMeAbroad
|
Pune
About the Role
We are looking for a dentist who is as comfortable on a video call as they are in the chair. In this role, you will run teleconsultations with international patients, review their dental records, X-rays, and treatment goals, and give them a explicit clinical opinion. You will then guide them through the treatment plan, the estimated cost, and the partner clinic we recommend, so they can make a confident decision. This is a clinically credible, patient-facing role with a consultative sales element. If you enjoy explaining treatment options, building trust quickly and helping people say yes to the right plan, you will do well here.
Key Responsibilities
• Conduct video teleconsultations with international patients seeking dental treatment abroad (implants, full-mouth rehabilitation, veneers, crowns, smile makeovers, orthodontics, root canals, and more).
• Review patient-submitted OPGs, X-rays, photos, and dental history, and assess case complexity.
• Draft a preliminary treatment plan and explain it in plain, reassuring language.
• Present estimated pricing, treatment packages and the recommended partner hospital or clinic, explaining why it suits the patient's case, budget and travel plans.
• Handle patient questions and objections on cost, quality, safety, travel, duration of stay and aftercare, honestly and without pressure.
• Follow up with undecided patients and help move them towards a confirmed booking.
• Coordinate with partner clinics on case feasibility, treatment timelines, and pricing queries.
• Work closely with our patient coordination and sales teams to ensure a smooth handover after consultation.
• Document every consultation accurately in our in-house CRM.
• Maintain high standards of clinical ethics, patient confidentiality, and data privacy at all times.
• Share feedback on common patient concerns and case patterns to help us improve our process and content. Who You Are:
• Must haveBDS (MDS is a plus) with a valid dental registration in India.
• Years of clinical experience in general or multi-specialty dentistry (to confirm).
• Strong command of English, spoken and written, with a clear, warm, and confident communication style.
• Comfort with video consultations and with explaining clinical concepts to non-clinical people.
• Willingness to discuss pricing and recommend a clinic as part of the consultation. You see this as part of helping the patient, not as a distraction from medicine.
• Strong working knowledge of restorative, implant, and cosmetic dentistry.
• Ability to work flexible hours to match patient time zones (US, UK, Australia, GCC and Europe). Good to have
• Prior experience in teleconsultations, patient counseling, or treatment-plan sales at a dental chain or clinic.
• Experience with international patients or dental tourism.
• Additional languages (Arabic, German, or others).
• Familiarity with CRM tools and structured consultation workflows. What Makes You Great in This Role:
• You build trust within the first five minutes of a call.
• You are persuasive and never pushy. Patients leave the call feeling informed, not sold to.
• You are calm with anxious patients and patient with detailed questions.
• You are comfortable with targets and take ownership of conversion outcomes.
• You are organized and quick to follow up.
📌 Dental Consultant (Pune)
🏢 CureMeAbroad
📍 Pune