Company Description Hotel Uberoi Anand is a hospitality-focused organization committed to delivering a welcoming and efficient guest experience. The company emphasizes high standards of service, smooth front office operations, and a skilled work environment. Team members are encouraged to collaborate, take initiative, and contribute to continuous improvement in guest satisfaction. Rolling Panda values reliability, integrity, and a customer-centric mindset in all aspects of its operations. Role Description The Front Office Supervisor is a full-time, on-site role based in Bareilly, responsible for overseeing daily front desk operations and ensuring a smooth, guest-focused environment. This role includes supervising front office staff, assigning tasks, and monitoring performance to maintain consistent service standards. The supervisor manages receptionist duties such as check-ins, check-outs, handling inquiries, and coordinating reservations to optimize occupancy and guest satisfaction. Day-to-day responsibilities also include resolving guest concerns, coordinating with other departments, maintaining accurate records, and ensuring adherence to company policies and procedures. The Front Office Supervisor is expected to lead by example,



support training of team members, and promote a professional, courteous atmosphere at all times. Qualifications
• Strong supervisory skills with experience overseeing front office or customer-facing teams.
• Proficiency in receptionist duties, including check-in/check-out processes and handling phone and in-person inquiries.
• Excellent customer service skills with a focus on guest satisfaction and conflict resolution.
• Experience managing reservations and coordinating booking systems to ensure accurate and efficient operations.
• Clear and skilled communication skills, both verbal and written, with the ability to interact effectively with guests and colleagues.
• Ability to work on-site in Bareilly, with flexibility for shifts, weekends, and holidays as needed.
• Strong organizational skills, attention to detail, and basic computer proficiency (e.g., office software, reservation or PMS systems).
• Prior experience in hospitality or front office roles is preferred; a diploma or degree in hospitality management or a related field is an advantage.

📌 Front Office Supervisor (Bareilly)
🏢 Hotel Uberoi Anand - India
📍 Bareilly