Location:
Pune (Work from Office, 5 days a week)
Experience:
1–2 Years Joining: Immediate Joiners / Short Notice Preferred Reports to: Senior Director of Product About Amber Amber is a global student accommodation marketplace. Students use Amber to find and book housing in 80+ cities across 10 countries. Our Product team comprises Product Managers, Designers, Analysts and AI Engineers. We want this team to operate at the level of the world's best AI-native product teams, leveraging technology, automation and AI to maximise productivity and impact. The Role You will own how the Amber Product team operates, with a clear mandate to increase team productivity and reduce the time lost to coordination, status updates and manual work. You will own all aspects of Product Operations, including team cadences, sprint health, team rituals, onboarding and engagement. However, you won't rely on manual processes to get things done. You will build and deploy AI-powered workflows, bots and scheduled agent runs to automate recurring work. You will remain accountable for the outcomes. If something slips, you take ownership and fix it. We are looking for someone who thinks AI-first, takes complete ownership and enjoys building systems that make teams more effective. What You Will Own 1. Product Cadences & Processes
• Run product cadences, including weekly product reviews, roadmap syncs, sprint reviews and Product team All Hands.
• Record decisions and action items from every meeting and track them to closure with clearly assigned owners.
• Conduct weekly sprint health checks across pods, tracking spillovers and their causes, ad-hoc work, delayed sprint closures and requirement documentation quality.
• Identify process gaps and bottlenecks, implement improvements and measure their effectiveness. 2. AI Systems for the Product Team
• Automate recurring operational activities, including meeting notes, action-item tracking, follow-ups, sprint health reports and reminders for delayed deliverables.
• Own the team's AI context, including shared instructions, skills, connectors and the index of product documentation used by AI agents across tools such as Claude, Notion, Jira, Slack and GitHub.
• Build AI-powered bots that can answer recurring questions such as "How does X work?" and "What is the status of Y?" with supporting evidence.
• Continuously improve these systems by identifying knowledge gaps and incorporating missing information into the bots' knowledge base.
• Drive AI adoption across the team by training members on new tools, identifying adoption gaps and addressing the underlying challenges.
• Partner with Engineering on infrastructure while owning the workflows and automations built on top of it. 3. Productivity Metrics & Reporting
• Define and report Product team productivity metrics on a weekly basis.
• Track metrics such as:
• Idea-to-release cycle time.
• Sprint spillover rate.
• PM hours spent on status updates and administrative work.
• Percentage of recurring queries resolved by AI bots.
• Adoption and usage of AI-powered workflows.
• Establish productivity targets in collaboration with leadership and continuously improve performance against them. 4. People Operations for the Product Team
• Own recent-hire onboarding, including documentation, access provisioning, first-week plans and buddy assignments.
• Continuously improve the onboarding process to reduce time to productivity for new team members.
• Track team leave, holidays and availability.
• Plan team-building activities, offsites, rewards and recognition initiatives, and Product team contributions to All Hands.
• Ensure Product team SOPs and documentation in Notion remain accurate and up to date. 5. Communication & Research Support
• Publish Product release notes and communicate product updates across the organisation.
• Manage the administrative aspects of user interviews, including scheduling, recordings and insights documentation.
• Coordinate requests and dependencies across Product, Design, Engineering and Business teams.
• Ensure cross-functional action items are followed up and closed on time. What You Must Have
• 1–2 years of experience in a Product-focused role, such as Product Operations, Associate Product Manager, Product Management or Program Management, preferably at a technology company or startup.
• Demonstrable experience automating your own work or building an internal tool using AI. You should be able to share a link or demo.
• Hands-on experience with AI agent and automation tools such as Claude Code, Cursor, n8n, Zapier or similar platforms.
• Basic understanding of APIs and scripting.
• Strong ownership mindset. You proactively follow through and close loops without needing reminders.
• Excellent written communication skills, with the ability to create clear, concise and actionable updates.
• Comfortable working with senior Product Managers and Engineering leaders, driving accountability and following up on deadlines with tact. Good to Have
• Experience working in a marketplace, consumer internet or technology-driven company.
• Familiarity with Jira, Notion, Slack automation, GitHub and Google Workspace.
• Experience organising team events, managing onboarding or building communities.
• Experience building AI-powered workflows, internal bots or agent-based automations. How We Will Measure Success (First 6 Months)
• All Product team cadences run on schedule, with action items consistently tracked to closure.
• Weekly sprint health and productivity reports run with minimal manual intervention.
• At least three recurring manual processes are automated and actively used by the team.
• New hires become productive faster, with consistently positive onboarding feedback.
• Measurable improvement in Product team productivity and reduction in time spent on manual coordination and administrative work.
How to Apply
Interested candidates can share their CV along with either:
• A link to a workflow they have automated using AI, or
• A 2-minute video demonstrating an AI-powered workflow they have built. Please explain what the workflow does, how you built it and how much time it saves each week. Email your application to:
[email protected] Shortlisted candidates will be given a 48-hour take-home assignment to automate a real Product Operations workflow.
📌 Associate - Product & AI Operations (India)
🏢 Amber
📍 India