The resource will work as a BizTalk / Azure Integration Support Specialist for the Costa Group AMS engagement, supporting offshore delivery from Bangalore. This role is part of a FP production support engagement covering Costa’s application and integration landscape, where BizTalk, Azure Integration Services, Manhattan WMS, SQL, and related technologies are critical to the overall support model. The resource will be responsible for providing hands-on L2/L3 support for BizTalk-based integrations, EDI/SFTP interfaces, integration flows, message processing issues, failed transactions, interface monitoring, incident triage, root cause analysis, and resolution coordination. The role requires robust experience in BizTalk Server, along with good exposure to Azure Integration Services such as Logic Apps, API Management, Service Bus, and Function Apps. The resource should be able to troubleshoot production issues across integration platforms, analyze logs and queues, and coordinate with application teams, infrastructure teams, third-party vendors, and client SMEs to ensure timely incident resolution.



Since this is a production support engagement with early morning and night shift coverage from India, the resource should be comfortable working in rotational or planned support shifts as required by the project. The resource will also participate in KT sessions, document key learnings, prepare runbooks and support guides, contribute to reverse KT, and help stabilize the support model during the transition phase. Overall, the role requires strong communication skills, ownership, the ability to work independently, and flexibility to cross-skill across related technologies in the Costa AMS landscape. Timely onboarding is important so that the resource can participate in KT and help reduce transition risk. Total Experience (Ex. 5-7 Years) 6 Years Relevant Experience 6 Years Mandatory skills 1. BizTalk Server 2. Azure Integration Services, 3. Production support / Integration troubleshooting Desired skills 1. IBM MQ / WebSphere MQ 2. SQL / SQL Server troubleshooting. Domain (Industry) Retail

📌 BizTalk / Azure Integration Support Specialist (Bengaluru)
🏢 Amazure Technologies
📍 Bengaluru