The Center Sales Manager will be solely responsible for managing and driving the complete sales operations of the assigned branch. The individual will handle all walk-in enquiries, counsel prospective students, manage lead follow-ups, convert enquiries into admissions, and achieve the branch's monthly admission and revenue targets. The Branch Sales Manager will have end-to-end ownership of branch sales performance, from the first enquiry to final admission closure. A. Walk-in Enquiry Management
• Attend and handle all walk-in enquiries at the branch.
• Understand students' educational backgrounds, career interests and requirements.
• Explain academy courses, modules, fees, duration and placement assistance.
• Conduct skilled counselling sessions and convince prospective students to enrol.
• Ensure no walk-in enquiry is unattended or missed.
• Maintain a proper record of every walk-in enquiry. B. Lead Management & Follow-ups
• Take complete ownership of all enquiries generated through calls, digital platforms, references, campaigns and walk-ins.
• Ensure timely follow-ups with every prospective student.
• Maintain a systematic follow-up schedule until admission closure.
• Follow up with interested students and parents to resolve queries and objections.
• Ensure no lead remains unattended or untracked.
• Maintain an updated lead database and daily follow-up report. C. Sales & Admission Conversion
• Take complete responsibility for achieving the branch's monthly admission targets.
• Convert walk-in enquiries and generated leads into confirmed admissions.
• Develop effective sales strategies to improve conversion ratios.
• Handle fee-related discussions and admission negotiations as per company policy.
• Ensure timely collection of admission fees and coordinate with the accounts team.
• Identify reasons for lost admissions and work on improving conversion rates. D. Revenue & Target Achievement
• Achieve assigned monthly admission and revenue targets.
• Monitor daily sales performance and maintain a sales pipeline.
• Ensure consistent performance in terms of enquiries, counselling, follow-ups and conversions.
• Prepare daily, weekly and monthly sales performance reports.
• Take corrective action whenever sales performance is below expectations. E. Branch Sales Operations
• Independently manage the complete sales function of the assigned branch.
• Ensure proper coordination with the Student Coordinator, Trainers and Accounts Department.
• Coordinate with the academic team for batch availability, course details and student onboarding.
• Ensure a smooth transition of students from admission to the academic department.
• Maintain professional relationships with students and parents