We're Hiring | Client Servicing ExecutiveCompany: Janus Koncepts
Experience:
0–4 Years Employment Type: Full-time, Work from Office
Location:
Janpath, Connaught Place, Delhi
Salary:
As per industry norms About Janus KonceptsJanus Koncepts is a 20+ year-old, full-service 360° marketing and advertising agency, offering integrated marketing, creative, digital, and event solutions. We believe great client servicing is not just about managing accounts or coordinating deliverables. It is about understanding business objectives, building relationships, presenting ideas, navigating challenges, and ensuring that the right solutions are delivered. We are looking for a sharp, articulate, witty, and solution-oriented Client Servicing professional who can confidently navigate between clients, creative teams, strategists, and execution teams. Role OverviewThe ideal candidate should possess a strong understanding of marketing, advertising, design, and events, along with the ability to understand client requirements and translate them into actionable briefs for internal teams. We are looking for someone who can hold a conversation, present and defend ideas, negotiate intelligently, manage expectations, and handle challenging situations with confidence and diplomacy. Someone who is commercially aware, quick on their feet, curious about the world of brands and marketing, and knows how to get things done. We want someone who can understand the client's language, speak the creative team's language, and ensure both arrive at the right solution.
Key Responsibilities
• Client Relationship Management: Build and maintain strong professional relationships with clients, understand their expectations, and ensure effective communication throughout the project lifecycle.
• Understanding Client
Requirements:
Understand client briefs, business objectives, target audiences, and market requirements to identify the right marketing and communication solutions.
• Marketing & Creative Acumen: Develop a working understanding of branding, design, advertising, digital marketing, social media, events,
and integrated marketing solutions to effectively interpret and communicate client needs.
• Briefing & Coordination: Translate client requirements into transparent, structured, and actionable briefs for creative, strategy, design, digital, and execution teams.
• Idea Presentation: Confidently present creative Koncepts, marketing strategies, campaign proposals, and execution plans to clients, articulating the rationale and value behind recommendations.
• Negotiation & Expectation Management: Handle client discussions, negotiate deliverables and timelines, manage expectations, and find practical solutions while protecting the agency's interests.
• Internal Team Coordination: Work closely with creative, design, production, digital, event, and other execution teams to ensure smooth project delivery.
• Project Management: Monitor project timelines, deliverables, approvals, dependencies, and execution to ensure work is completed efficiently and within agreed parameters.
• Problem-Solving: Anticipate challenges, handle last-minute changes, resolve conflicts, and navigate demanding situations with composure, intelligence, and a solution-oriented approach.
• Market & Industry Awareness: Stay informed about advertising trends, brands, campaigns, consumer behaviour, events, and the evolving marketing landscape to contribute meaningfully to client conversations. What We're Looking For
• Excellent verbal and written communication skills.
• Sharp, witty, articulate, and confident personality.
• Strong presentation, interpersonal, and negotiation skills.
• Understanding of marketing, advertising, branding, design, and digital media.
• Basic understanding of event planning, production, and execution.
• Ability to understand creative ideas and communicate their rationale convincingly.
• Strong stakeholder management and relationship-building abilities.
• Diplomatic yet assertive approach to handling clients and internal teams.
• Excellent problem-solving skills and the ability to think on their feet.
• Commercial awareness and the ability to balance client expectations with business realities.
• Organised, proactive, and capable of managing multiple projects simultaneously.
• A curious mind with an eagerness to learn, explore, and understand different industries. Experience & Eligibility
• Ideally, 1–4 years of experience in client servicing, account management, advertising, marketing, events, or a related field.
• Freshers with exceptional communication skills, confidence, marketing understanding, presence of mind, and interpersonal acumen are equally welcome.
• Experience in an advertising agency, creative agency, event management company, or integrated marketing setup will be an added advantage. We value presence of mind, communication, professional maturity, and problem-solving ability as much as prior experience. Who Should Apply?If you are someone who:
• Can hold your ground in a room full of people without losing your diplomacy.
• Knows how to present an idea and make a compelling case for it.
• Can think quickly, respond intelligently, and navigate difficult conversations.
• Understands that client servicing is about solutions, not just coordination.
• Has an eye for design, an interest in marketing, and an appreciation for creative thinking.
• Enjoys meeting people, understanding businesses, and making things happen.
• Can balance professional relationships with deadlines, budgets, and execution realities. We would love to hear from you
How to Apply
Interested candidates can share their CV at
[email protected] with the subject line: Application – Client Servicing | Janus Koncepts. If you have the wit to think, the confidence to communicate, and the acumen to execute, we want you on our team
📌 Client Servicing Executive (India)
🏢 Janus koncepts
📍 India