Customer Understanding and Solution Design

- Understand customer supply chain requirements and pain points.

- Design integrated logistics solutions covering Freight Forwarding, Customs Brokerage, and CFS and FTWZ know-how.

- Stitch together the end-to-end solution across businesses, with a clear flow of cargo, documents and responsibilities.

- Create solution documentation: flowcharts, scope, SLAs and cost build-ups.

Commercials and Pricing

- Prepare commercial proposals and customer presentations.

- Coordinate with procurement and operations teams to obtain competitive rates.

- Prepare pricing models and logistics cost analyses.

- Negotiate commercial terms, contracts and service agreements.

Implementation and Profitability

- Ensure seamless implementation of customer solutions, including handover to the operations and implementation teams after a win.

- Monitor profitability of customer accounts and logistics projects.

Market and Industry Insight

- Track industry trends, competitor activities and market opportunities.





- Identify emerging logistics requirements within customer industries.

Cross-Functional Collaboration

- Work with sales, pricing, procurement, operations and the BU solution design teams (CL, Rail and others) to build viable, margin-aligned solutions (added).

Maintain reusable solution elements, benchmarks and win/loss tracking to improve conversion

- Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.

- 7–15 years of experience in Contract Logistics / Warehousing solution design.

- Prior experience in designing solutions for FMCG, FMCD, Retail, or E-commerce clients is essential.

- Robust skills in MS Excel, AutoCAD, and warehouse design tools.

- High attention to detail, ability to meet tight timelines, and strong commercial acumen.

Demonstrated ability to adapt quickly and manage multiple solutioning priorities.

📌 Manager - Product & Solutions - Logistics - SCO (Mumbai)
🏢 DP World
📍 Mumbai