13 Nov
|
Hmart Building Solutions
|
Thiruvananthapuram
13 Nov
Hmart Building Solutions
Thiruvananthapuram
Company Description Hmart Building Solutions is a next-generation construction partner providing comprehensive building, roofing, and waterproofing services under one trusted platform. Established in 2025, the company is backed by the legacy and industry credibility of Kooraveettil Agencies, Kooraveettil Builders, and Kooraveettil Paints. Hmart Building Solutions combines high-quality materials, expert engineering, and end-to-end project management to support homeowners, contractors, and developers. The team focuses on residential construction, advanced roofing and waterproofing, and complete planning and documentation support. With a mission to simplify construction through quality, innovation, and customer-centric service, Hmart Building Solutions aims to deliver reliable, long-lasting value on every project. Role Description The Telesales Representative is a full-time, on-site role based in Thiruvananthapuram Taluk. The role involves making outbound calls to prospective and existing customers, introducing Hmart Building Solutions’ services, and generating qualified leads and sales opportunities. The Telesales Representative will handle inbound inquiries, provide accurate information on construction, roofing, and waterproofing solutions, and support customers through the initial stages of the sales cycle.
Daily responsibilities include maintaining call logs and customer records, following up on leads, coordinating with the sales and project teams, and meeting assigned targets and performance metrics. The role also requires sharing customer feedback with management to improve service quality and participating in training sessions to stay updated on products and offerings. Qualifications
• Strong Communication skills, including explicit speaking, active listening, and professional telephone etiquette.
• Customer Service and Customer Support skills to handle inquiries, address concerns, and ensure a positive experience.
• Sales skills, including lead generation, persuasion, and basic negotiation abilities.
• Training readiness and openness to ongoing learning about construction, roofing, and waterproofing solutions.
• Basic computer literacy and experience using CRM or call management software.
• Ability to work on-site in Thiruvananthapuram Taluk and manage a high volume of calls efficiently.
• Prior experience in telesales, inside sales, or customer support is preferred, especially in construction or related sectors.
• Minimum educational qualification: high school diploma or equivalent; further education in business or marketing is an advantage.
📌 Telesales Representative (Thiruvananthapuram)
🏢 Hmart Building Solutions
📍 Thiruvananthapuram