Here's the updated post with your contact details: Job Title: Customer Success Executive (Schools) Company: Ezyschooling
Location:
Current Delhi (On-site, Full-time) About Ezyschooling Ezyschooling is a digital platform that connects parents and K-12 schools, making the admission process simple and hassle-free. Our community includes 1,000+ schools and 1.5 lakh+ parents, all working towards one mission: simplifying the search for the right educational path. With a single application form for multiple schools and tools to compare schools, we help parents make well-informed decisions and aim to reshape the education landscape.
About the Role
We are looking for a Customer Success Executive to build strong relationships with our partner schools and ensure their satisfaction and retention. You will be the main point of contact for schools, solving their day-to-day challenges and helping them get the most out of our platform.
Key Responsibilities
• Ensure partner schools are satisfied, retained and receive top-notch service
• Resolve day-to-day operational challenges between schools and the organisation
• Onboard newly partnered schools
• Build and maintain strong relationships with schools, including school visits when required
• Follow up on payments on time and update records accordingly
• Coordinate with schools via email, WhatsApp, video calls and other platforms
• Drive upselling and renewals for existing schools Skills & Qualifications
• Bachelor's degree in Business Administration, Marketing or a related field
• Excellent written and verbal communication skills
• Ability to multitask, prioritise and take ownership
• Ability to work independently as well as in a team
• Analytical mindset with a problem-solving approach
• Prior experience in customer success, sales or a related field is a plus
What We Offer
• Salary based on experience and skills
• Opportunity to work with a fast-growing EdTech platform
• Exposure to the school ecosystem and client relationship management
How to Apply
Click "Easy Apply" or share your resume with our HR team: ?
[email protected] ? (phone hidden)
📌 Customer Success Executive (Ghaziabad)
🏢 Ezyschooling.com
📍 Ghaziabad