About the Company
Alchemist Marketing Solutions is a 360-degree marketing firm that believes in providing through-the-line solutions to brands. Unlike a typical advertising or media agency, our offerings are usually solution-biased and media-neutral thus giving us a strategic edge over others. We often also work as an extension of marketing teams. With expertise in various areas such as Strategy, Communication, Media Management, Creative Services, Events & Activation, Digital Marketing, Celebrity Management, and Turnkey –Orchestration & IP , we have a dedicated team to develop and deliver tailored solutions. We have done some award winning work for brands like HDFC Capital,Aavas Financiers, MaxLife, Castrol, L'Oreal, UB Group, DLF, Nokia, Samsung, American Express among many others. Brand Clay, our Real Estate division, specializes in providing innovative and business-led marketing solutions to Indian as well as International brands. Under this division, we have done some amazing work for brands like Four Seasons Private Residences, Runwal Group, Trump Towers, M3M, Puraniks Builders, Nyati Group, DLF, Narang Realty, Shapoorji Pallonji, Joyville, Tata Housing, JP Infra, Omaxe, amongst others in our pipeline. We also conceptualized & executed India's first Real Estate e-talk show
- Clay Dialogues Season 1 & 2, which featured the top 11 real estate leaders. Alchemist Marketing Solutions is looking for an accomplished, driven and dynamic Senior Client Servicing Manager to strengthen its Real Estate and Mainline business vertical in Bangalore. The role will work closely with the Business Head – Bangalore and act as the second-in-command, taking ownership of key client relationships, business development initiatives, account growth and team management. We are looking for a proactive leader with strong agency experience, a deep understanding of the Real Estate sector and expertise in mainline advertising. The ideal candidate should be capable of independently driving client conversations, identifying business opportunities, leading strategic pitches and ensuring seamless execution across teams. This is a leadership role for someone who combines strong client servicing capabilities with commercial acumen, people management skills and a hunger to grow business. Candidate Profile
•

Experience:
10-12 years of experience in client servicing,



account management and business development within established advertising or integrated marketing agencies.
• Industry Exposure: Strong experience working with Real Estate, Luxury and Premium brands, preferably managing large-scale developer accounts.
• Mainline Expertise: Sound understanding of ATL, brand positioning, mass media, print, television, radio, outdoor and other traditional advertising formats.
• Business Development: Proven ability to identify new business opportunities, build client relationships, lead pitches and drive organic account growth.
• Leadership: Experience managing and mentoring cross-functional teams, with the ability to take independent decisions and lead operations.
• Client Management: Excellent communication, presentation, negotiation and stakeholder management skills.
• Personality: Energetic, articulate, outgoing and solution-oriented, with strong ownership, initiative and a growth mindset.

Key Responsibilities
1. Business Leadership & Support
• Act as the second-in-command to the Business Head – Bangalore and support the overall business strategy and growth agenda.
• Independently manage the business vertical in the Business Head's absence.
• Take ownership of day-to-day business operations, client servicing and team deliverables.
• Translate business objectives into actionable plans and ensure timely execution. 2. Client Servicing & Account Management
• Lead and nurture relationships with key Real Estate and Mainline clients.
• Act as a strategic point of contact for senior client stakeholders and decision-makers.
• Understand client requirements, business objectives and market dynamics to develop effective communication solutions.
• Ensure high standards of client servicing, timely delivery and overall account satisfaction.
• Proactively identify opportunities for account expansion and cross-selling. 3. Business Development & Revenue Growth
• Drive new business opportunities, particularly across Real Estate and Mainline advertising.
• Lead client pitches,



presentations, proposals and commercial discussions.
• Build strong relationships with prospective clients, developers and industry stakeholders.
• Identify opportunities to expand Alchemist's presence within the Bangalore market.
• Work towards achieving business growth, revenue and profitability targets. 4. Mainline & Integrated Marketing Solutions
• Lead and oversee mainline advertising mandates, including ATL campaigns, brand positioning, mass media, print, television and OOH.
• Develop integrated marketing solutions by bringing together strategy, creative, media, digital and experiential capabilities.
• Ensure campaign recommendations are aligned with client objectives, target audiences and market requirements.
• Drive strategic thinking and high-quality campaign delivery across accounts. 5. Team Management & Leadership
• Lead, guide and mentor the client servicing team, ensuring accountability and ownership at every level.
• Coordinate with creative, strategy, media, digital and execution teams for seamless campaign delivery.
• Allocate resources, monitor workloads and ensure optimal team utilisation.
• Build a collaborative, high-energy and performance-driven team culture.
• Support talent development, performance reviews and retention initiatives. 6. Account Operations & Profitability
• Oversee account operations, workflows, budgets and resource planning.
• Monitor account profitability, billing and commercial deliverables.
• Ensure efficient coordination between internal teams and external stakeholders.
• Resolve client escalations and operational challenges with minimal supervision.
• Maintain quality standards and ensure timely delivery across all mandates. What We Are Looking For
• Someone who can take complete ownership of a business vertical and operate with minimal supervision.
• A strong client servicing qualified who understands both the creative and commercial sides of an advertising business.
• Someone with the confidence to lead client conversations, drive pitches and close business opportunities.
• A hands-on leader who can manage people, processes and business priorities simultaneously.
• Someone who can partner with the Business Head and eventually take on greater business leadership responsibilities.

📌 Senior Client Servicing Manager (Bengaluru)
🏢 Alchemist Marketing & Talent Solutions
📍 Bengaluru