Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have

skills:
Microsoft Endpoint Configuration Manager Valuable to have

skills:
NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise endpoint services. Acts as trusted advisors to clients, stakeholders, and executive leadership — driving innovation, modernization, and automation across global Digital Workplace environments. Core Responsibilities Roles &

Responsibilities:
• Architecture & Strategy -Define enterprise endpoint architecture, roadmaps & engineering governance
• Cloud & Modern Workplace-Lead Windows 365, Azure, Entra ID, & cloud-native initiatives
• Automation & Excellence-Build PowerShell frameworks automate provisioning, config & deployment
• Operational Leadership
- Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management
• Process & Governance
- Create standards, runbooks, service health dashboards & CSI initiatives
• Stakeholder Management
- Trusted advisor lead technical workshops & executive-level briefings Professional & Technical Skills
• Intune, SCCM/MECM,



Autopilot, Co-management, Windows Update, Defender
• Azure, Entra ID, Hybrid Identity, Windows 365, Conditional Access
• Active Directory, GPO, DNS, DHCP, PKI, VPN, Certificates, Authentication
• Advanced PowerShell, Automation Frameworks, Graph API (preferred)
• Windows 10/11 Enterprise, Windows Server, Azure AD / Hybrid Join
• ITIL v4 — Incident, Problem, Change & Major Incident Management Qualifications Additional Information: 12–18+ years IT infrastructure experience 8+ years in endpoint / Digital Workplace engineering Bachelors in CS, IT, or related field Global enterprise scale (50,000+ endpoints) Preferred Certifications MS Endpoint Administrator Associate Azure Admin / Azure Solutions Architect Expert Enterprise Administrator Expert, ITIL v4 INNOVATION & KEY KPIs AI-powered & autonomous endpoint management Digital Employee Experience (DEX) & Copilot Capabilities Predictive remediation & self-healing technologies KPIs: Endpoint availability, patch compliance, automation hours saved, MTTR, CSAT / XLAs, security baseline & device compliance scores.
• The candidate should have minimum 7.5 years of experience in Microsoft Endpoint Configuration Manager.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

📌 Operations Engineer (Gurugram)
🏢 Accenture services
📍 Gurugram