Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™
- their differentiated approach to reimagining traditional outsourcing
- to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients. HR Contact-Alroy Lewis International Voice Support Job Responsibilities
• Handle calls from international customers.
• Understand customer problems and provide the right solution.
• Answer customer questions politely and professionally.
• Help customers with product, service, billing, or account-related queries.
• Record customer details and call information in the system.




• Escalate difficult issues to the concerned team.
• Maintain valuable call quality and customer satisfaction.
• Follow company rules and processes. Skills Required
• Good spoken English.
• Good communication and listening skills.
• Basic computer knowledge.
• Positive attitude and good customer-handling skills.
• Ability to work in rotational shifts/night shifts.
• Freshers can apply. Qualification
• Any degree or equivalent qualification.
• 10th,12th freshers are eligible
• Good English communication is required.
• International voice/customer support experience is an advantage. Perks&Benefits;
• Two -way cab facilities(chargeable within FSL Boundary)
• Unlimited incentives based on performance Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka
- 560037 29AAACI8904N1Z2

📌 International voice Support (Bengaluru)
🏢 Firstsource
📍 Bengaluru