RRF_[TBD] Product Owner – Platform & Roadmap Culinary Digital | Fulcrum Worldwide Position Title Product Owner – Platform & Roadmap RRF Number RRF_[TBD] Reports To Associate VP of Product Location Pune, India (Hinjawadi) Employment Full-Time Experience 12–15 years total; 8+ years in product management; B2B SaaS experience mandatory Delivery Model Scrum Company Overview Culinary Digital, part of Fulcrum Worldwide, is a B2B SaaS company building the Operating System for Institutional Foodservice. Our platform serves 2.5M+ meals daily across seven verticals, including healthcare, senior living, K–12, higher education, corrections, and food service management companies. Our products — CulinarySuite, CD MealPlanner, and CD Signage — connect procurement, inventory, recipes, production, compliance, and diner experience in one integrated system. We operate in regulated environments (HIPAA, HL7, USDA/NSLP, audit-ready corrections records) and are actively building AI and intelligence capabilities on an enterprise-scale platform. Position Overview The Product Owner – Platform & Roadmap owns delivery of the committed product roadmap and the platform foundation that powers all Culinary Digital products. The role is accountable for outcomes, not activity: roadmap scope delivered, platform stability strengthened, and commitments met on schedule. The role spans two layers:
• Roadmap delivery — current modules and capabilities on the CulinarySuite roadmap, including AI-driven insights, operational modules (e.g., commissary and catering workflows), and enterprise client programme commitments.
• Platform foundation — architecture-level improvements, data integrity, concurrency and infrastructure reliability, observability, and AI/data enablement. This is a senior, technically strong PO role. You will make informed trade-offs with Engineering and Architecture, then explain those decisions in business terms to leadership, Client Delivery, and Sales.

Key Responsibilities
Committed Roadmap Delivery
• Own the Platform & Roadmap backlog end to end — prioritised, groomed, and sprint-ready at all times
• Drive delivery against agreed roadmap scope sprint over sprint, measured as items delivered vs. items committed into sprint
• Conduct structured discovery before development; write user stories with clear, testable acceptance criteria (Gherkin preferred)
• Translate roadmap and client programme commitments into sequenced, deliverable increments Platform Technical Delivery & Stability
• Partner with Engineering and Architecture to own the platform roadmap — scalability, reliability, and performance
• Define requirements for architecture-level work, data integrity improvements, and concurrency/race-condition fixes that close defect classes at the root
• Own data platform requirements — data models, data quality standards, pipeline reliability, and cloud DB/BI access for clients
• Define requirements for AI and analytics capabilities, including governance and benchmarking
• Drive observability, CI/CD, and workplace readiness for compliance, load testing, and scaling
• Lead root-cause analysis for critical incidents in owned areas; distinguish requirement gaps from engineering failures Delivery Predictability
• Deliver committed sprint scope on schedule; flag risk at least one sprint ahead, never at sprint close
• Sequence concurrent platform priorities with explicit trade-offs
• Own Definition of Done enforcement for both feature releases and platform capability delivery Cross-Functional Collaboration & Visibility
• Maintain a live dependency and risk tracker across Engineering, Product, QA, UX, and Client Delivery




• Run a recurring sync cadence with teams affected by platform sequencing decisions
• Communicate platform investment rationale to non-technical stakeholders in terms of business value
• Support Client Delivery and Sales with release readiness artifacts — demo flows, release summaries, and CS briefs Process & Documentation
• Document major decisions in real time — scope changes, architecture trade-offs, and reprioritisation rationale
• Close the loop on deprioritised or rejected requests with documented reasoning
• Present delivery outcomes and platform progress clearly in leadership forums Qualifications Required
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 12–15 years of total experience, with a minimum of 8 years in product management (Product Owner / Product Manager roles)
• Mandatory: hands-on product experience in a B2B SaaS company
• Hands-on ownership of platform, infrastructure, or technical backlogs alongside customer-facing features
• Strong understanding of web application architecture, APIs, databases, and integrations — enough to make informed trade-offs with Engineering
• Proven delivery against committed sprint scope, with a track record of surfacing risk early
• Proficiency with Jira or equivalent agile tooling
• Excellent written and verbal communication; able to explain technical decisions to non-technical audiences
• Based in Pune or willing to relocate Preferred
• Exposure to data platforms — data pipelines, data quality, BI/reporting, or cloud database access
• Experience defining requirements for AI/ML features, including benchmarking and governance
• Familiarity with observability, CI/CD, and performance/load testing concepts
• SAFe or LeSS exposure
• Enterprise SaaS experience in regulated domains (healthcare/HIPAA, public sector, education)
• Certified Scrum Product Owner (CSPO) or equivalent certification What Success Looks Like
• Committed roadmap delivery rises sprint over sprint against an agreed target
• Platform work measurably strengthens stability — root-cause fixes close defect classes rather than patching symptoms
• Sprints have few surprises; risks are visible at least one sprint ahead
• Leadership and dependent teams have a current, trusted view of platform dependencies and sequencing
• Key decisions are documented as they happen, making the track's choices defensible and repeatable
• Platform investments are articulated in business value, not just technical outcomes Why Join Us
• Work on an enterprise-scale SaaS platform serving 2.5M+ meals daily across the US
• Direct exposure to AI, data, and platform modernisation initiatives
• Flat structure with direct access to product leadership
• High-ownership culture with clear accountability and visible impact
• Close collaboration with US-based client and leadership teams Culinary Digital | Fulcrum Worldwide
· Pune, India
· culinarydigital.com Requirements Scrum Facilitation and Agile Coaching:
• Facilitate Scrum Ceremonies: Organize and facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are conducted effectively and efficiently.
• Agile Coaching: Act as a coach to the development team, Product Owners,



and other stakeholders in Scrum and Agile best practices, promoting an understanding and adoption of Agile principles. Continuous Improvement:
• Encourage continuous improvement within the team by facilitating retrospectives and identifying actionable steps to enhance processes and productivity. Sprint Planning and Execution:
• Sprint Goal Setting: Collaborate with the Product Owner to define sprint goals and ensure they are clearly understood by the development team.
• Backlog Refinement: Assist the Product Owner in refining and prioritizing the product backlog to ensure that the team works on the highest-value features that align with business goals.
• Monitoring Progress: Track and monitor the team’s progress against sprint goals and velocity, ensuring that the team stays on track to meet commitments. Impediment Removal:
• Identify and Resolve Blockers: Proactively identify and address any impediments or blockers that may impact the team’s ability to deliver on sprint commitments, facilitating solutions that keeps the team moving forward.
• Advocate for Resources: Advocate for necessary resources, tools, and support required by the team to achieve optimal productivity and quality. Team Development and Performance:
• Foster Collaboration: Create a collaborative and inclusive team environment that encourages open communication, knowledge sharing, and a strong sense of team unity.
• Team Coaching: Provide guidance and support to team members to enhance their skills, address challenges, and promote career development.
• Performance Management: Support the performance management process by providing input on individual and team performance, helping to identify opportunities for growth and improvement. Quality and Deliverable Management:
• Ensure Quality Standards: Work with the development team and Product Owner to ensure that deliverables meet quality standards and acceptance criteria before being released.
• Velocity Optimization: Monitor and optimize team velocity to improve the predictability and efficiency of sprint delivery.
• Commitment Management: Ensure that the team commits to realistic and achievable sprint goals and holds the team accountable for meeting these commitments. Collaboration and Communication:
• Cross-Functional Coordination: Collaborate with Product Owners, Product Directors, and other stakeholders to ensure alignment between development efforts and business objectives.
• Stakeholder Communication: Provide transparent communication to stakeholders regarding sprint progress, potential risks, and areas of improvement.
• Alignment with Product Vision: Ensure that the team’s work aligns with the broader product vision and strategy set by the Chief Product Officer and Product Director.

Qualifications:
• Bachelor’s degree in computer science, Information Technology, Business, or a related field; relevant work experience may be considered.
• 3+ years of experience as a Scrum Master or in a similar role within an Agile environment.
• Strong understanding of Scrum, Agile, and Lean principles, with experience applying these methodologies in real-world scenarios.
• Excellent facilitation, coaching, and conflict resolution skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Ability to build relationships and work collaboratively with cross-functional teams and stakeholders.
• Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or similar Agile certifications are preferred.
• Familiarity with Agile project management tools (e.g., JIRA, Trello, or equivalent) is preferred. Benefits

📌 Product Owner (India)
🏢 Fulcrum Digital
📍 India