- Coordinate with vendors and monitor data growth.
- Automate daily tasks for efficiency gains.
- Manage and troubleshoot middleware-related incidents.
- Implement and troubleshoot certificates, ensuring security compliance.
- Plan and assist in patching and resolving infrastructure vulnerabilities.
- Conduct performance tuning activities for optimal system operation.
- Prepare RCA for major incidents and maintain availability/capacity management.
- Conduct risk analysis and develop mitigation strategies.
- Execute continual service improvement plans.
- Maintain, update, and ensure accuracy of infrastructure documentation and procedures.