Role & responsibilities

We are looking for a systematic, detail - oriented & proactive skilled who can develop, document, organise and maintain the company's entire operational knowledge and working procedures.

The candidate will be responsible for documenting how different departments function, preparing standard operating procedures (SOPs), developing workflow diagrams, preparing departmental manuals and creating sturctured training material for existing and new employees.

Key Responsiblities:

1. Prepare, develop and maintain SOPs for all factory , warehouse and office departments.

2. Document existing company processes and operational workflows.

3. Prepare process flowcharts, workflow diagrams and step by step work instructions.

4. Prepare Do's and Dont's cautionary instructions and escalation guidelines for clerks, supervisors, managers, and other employees.

5. Developed departmental operating manuals.

6. Prepared induction & training manuals for new employees.

7.



Maintain a central digital and physical documentation system.

8. Maintain document numbering, revision history, approval records and absolete document archives.

9. Visit factory and warehouse departments to understand actual working procedures.

10. Coordinate with department heads to ensure that documented processes reflect actual approved practices.

11. Identify gaps in existing processes and recommend improvements.

12. Maintain training records and ensure employees are trained on applicable SOPs.

Preferred candidate profile

1. Good English Writing Skills

2. Prepare SOPs for every department

3. Maintain master SOP files.

4. Assign document numbers and revision numbers.

5. Maintain old & revised versions.

6. Ability to communicate with factory workers, clerks, supervisors & senior management.

7. Practical understanding of factory & warehouse operations.

📌 Executive - SOP, Process Documentation & Training (New Delhi)
🏢 Filex Systems
📍 New Delhi