Job Description

Process Associate (International Outbound Calling)

Location: Kirti Nagar, Delhi

Employment Type: Full-time (Work from Office)

Key Responsibilities

• Make outbound calls to international customers.

• Generate leads and maintain follow-ups.

• Maintain call quality and achieve daily/weekly targets.

• Handle customer queries politely and professionally.

Skills Required

• Excellent English communication skills.

• Good listening and interpersonal skills.

• Ability to stay calm and skilled under pressure.

• Willing to work in early morning (Australian) shift.

Shift Timings

• 5:00 AM – 2:00 PM (Monday to Friday)

• 5:00 AM – 11:00 AM (Saturday)

• Sunday Fixed Off

Salary & Benefits

• ₹18,000 – ₹25,000 (in-hand) per month

• Attractive Incentives

• One-sided cab provided

• One-time meal provided

• Friendly and supportive work environment

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