Job Overview :- We are looking for a motivated and customer-oriented Travel Consultant to join our growing team. The candidate will be responsible for assisting customers and travel partners with flight bookings, hotel reservations and other travel-related services.
The ideal candidate should have good communication skills, knowledge of travel products, sales capabilities and the ability to provide excellent customer service.
Key Responsibilities
1.) Flight Reservations & Ticketing
- Search, compare and recommend competitive domestic and international airfares.
- Handle flight bookings, ticket issuance, cancellations, reissuance and rescheduling.
- Work with GDS platforms such as Amadeus, Galileo or other reservation systems.
2.) Travel Planning & Consultation
- Understand customer travel requirements and suggest suitable itineraries.
- Assist customers with hotel bookings, holiday packages and other travel arrangements.
- Provide information regarding baggage allowances, transit requirements and airline policies.
3.)Sales & Business Development
- Generate leads and convert travel enquiries into confirmed bookings.
- Promote the company's travel products and services.
- Follow up with prospective customers and maintain long-term relationships.
4.)
Customer Relationship Management
- Handle customer enquiries through phone calls, WhatsApp and emails.
- Provide timely assistance before, during and after travel.
- Resolve booking-related queries and customer concerns professionally.
5.) Operations & Coordination
- Coordinate with airlines, consolidators, hotels and other travel suppliers.
- Maintain accurate booking records and customer information.
- Ensure timely follow-ups and smooth execution of travel arrangements.
Skills & Qualifications
- Minimum 1–2 years of experience in the travel industry preferred.
- Knowledge of international and domestic flight reservations.
- Experience with Amadeus/GDS will be an advantage.
- Positive communication and negotiation skills.
- Sales-oriented approach with customer-handling abilities.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work independently and meet business targets.
- Salary & BenefitsSalary: As per experience and capabilities.
- Performance-based incentives.
- Opportunity to grow within an expanding travel company.
Working Details
- Location: Sector 68, Mohali
- Working Days: 6 days a week
- Working Hours: 10:00 AM – 7:00 PM
How to Apply?Interested candidates can share their updated resume on WhatsApp at +91 97797 41016.