Key Responsibilities

- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Diagnose and resolve hardware, software, and network issues.
- Provide onsite and remote technical support to end users.
- Install and troubleshoot Windows operating systems and Microsoft Office applications.
- Configure email clients, printers, scanners, and other IT devices.
- Monitor and maintain IT assets and inventory records.
- Coordinate with vendors for warranty and repair services.
- Perform preventive maintenance and system updates.
- Support basic networking activities, including LAN, Wi-Fi, and internet connectivity troubleshooting.
- Ensure timely closure of support tickets and user issues.

Required Skills

- Knowledge of Windows 10/11 operating systems.




- Experience in desktop and laptop troubleshooting.
- Basic networking knowledge (LAN, WAN, TCP/IP, Wi-Fi).
- Knowledge of Microsoft Office and Outlook.
- Understanding of printers, scanners, and peripherals.
- Positive communication and customer service skills.
- Ability to work independently and as part of a team.

Preferred Qualifications

- Diploma / BE / B.Tech in Computer Science, IT, ECE, or Any graduate
- 1 - 3 Years of Experience
- Immediate Joiners are preferred

HR Contact: (phone hidden) / (phone hidden)

Work Location: Bol,Sanand, Ahmedabad, Gujarat,India Pincode:382 110

📌 Desktop Support Engineer (Sanand)
🏢 Icare
📍 Sanand