Responsible for managing daily café/QSR operations, ensuring excellent customer service, food quality, hygiene, and smooth team performance.
Key Responsibilities:
- Oversee daily restaurant operations.
- Manage, train, and motivate staff.
- Ensure food quality, hygiene, and service standards.
- Monitor sales, inventory, and operational costs.
- Handle customer complaints and feedback.
- Manage staff shifts and ensure timely service.
- Drive sales and achieve business targets.
Requirements:
- 2–4 years of experience in café/QSR operations.
- Strong leadership and communication skills.
- Knowledge of food safety and restaurant operations.
- Ability to manage teams and work in a rapid-paced environment.