Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

13 Nov
|
Avani Consulting
|
Gurugram

13 Nov

Avani Consulting

Gurugram

We are Hiring: Customer Support Associate (Female Only)

Company: (Multi-Brand Petrol Bikes)

Shift Timing: 10:30 AM – 8:00 PM

Key Responsibilities:

* Customer Handling: Handle inbound and outbound customer calls politely and resolve queries regarding bike services, sales, and general support.

* Follow-ups & Feedback: Take regular follow-ups from customers regarding their experience and ensure high customer satisfaction.

* Coordination: Coordinate between customers and the showroom/service team for smooth query resolution and appointment bookings.

* Record Keeping: Maintain daily call logs, customer details, and feedback accurately in Excel/CRM.

Requirements:

* Gender: Female candidates only.

* Qualification: Minimum Graduate (Postgraduates can also apply).

* Skills: Strong communication skills, positive computer proficiency, and solid MS Excel knowledge.

* Experience: Freshers and experienced candidates both can apply.

HR : Parul

Email.Id : Parul@avaniconsulting .com

📌 Customer Support Executive (Gurugram)
🏢 Avani Consulting
📍 Gurugram

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