CONTACT NUMBER - (phone hidden) / (phone hidden)

Job Description – Field Collection ExecutiveJob Title: Field Collection Executive Department: Collection / Recovery Job Type: Full time Reporting To: Collection Manager / Team Leader

Job SummaryA Field Collection Executive is responsible for visiting customers at their registered or current addresses to collect pending payments, overdue installments, and outstanding dues. The role involves customer communication, payment follow-ups, maintaining collection records, and achieving assigned collection targets while following company policies and professional standards.

1. Key ResponsibilitiesVisit customers at their homes, offices, or business locations for payment collection.
2. Follow up with customers regarding overdue payments and outstanding dues.
3. Collect cash, cheque,



or digital payments as per company policy.
4. Explain payment details, overdue amounts, and repayment options to customers.
5. Achieve daily, weekly, and monthly collection targets.
6. Maintain accurate records of customer visits, payment collections, and follow-ups.
7. Submit daily collection reports to the Team Leader or Collection Manager.
8. Identify customers who are unwilling or unable to pay and report the reasons.
9. Maintain good customer relationships and handle complaints professionally.
10. Ensure all collection activities comply with company policies and applicable legal guidelines.

📌 Field Executive (Howrah)
🏢 Hi Tek Syndicate
📍 Howrah