13 Nov
|
Emlen Enterprises Private
|
India
13 Nov
Emlen Enterprises Private
India
Type: Full Time (Remote, WFH)
Start Date: within 7 days
Schedule: 5 days a week off season and 6 days a week during admission season
Experience: No experience required, only skills matter to us
About Accom by Emlen:
Accom by Emlen is a part of Emlen Enterprises Group. It is an eco-system for international students to book accommodation, buy/sell tenancy, get internships and access brand offers. We aim to guide the students to benefit them from the accommodations and make their settling aboard smooth.
Our vision is to become the most trusted platform in the market where students never face any misleading or false information to sell the accommodation.
About the Job:
As a Student Accommodation Consultant, you will be the first point of contact for students seeking accommodation abroad, helping them make informed and confident decisions about their stay. You will play an important role in building trust with students, delivering a transparent and personalised experience, and ensuring they find accommodation that suits their needs. Your contribution will directly support Accom by Emlen's mission to make settling abroad simpler, safer, and more accessible for international students.
In this internship, you will need to devote 2-3 hours a week.
Key Responsibilities:
1. Enquiry Management: Process all incoming student enquires to book accommodation abroad. Validate the leads and understand their preferences (like destination, university, budget, room type, and duration of stay).
2. Recommendations & Counselling: Find and share relevant property details with the student and guide in selecting suitable accommodation.
3. Follow-ups & Conversion: Maintain regular follow-ups with prospective students, address their queries, and encourage them to proceed with their preferred accommodation.
4. Document Collection:
Collect and check the required student documents, follow up on missing information, and maintain proper records.
5. CRM & Reporting: Update lead status, student requirements, recommended properties, follow-up activities, and document status in the CRM, ensuring accurate and timely records.
Note: You will be working on targets with maintaining minimum conversion rate of the inbound leads.
You will be tested on the following skills:
· Ability to communicate effectively (less words more meaning)
· Ability to assess between positive and better quickly
· Ability to probe questions to get details to act in the situation
· Ability to give reality check and manage unrealistic expectations
· Ability to convince
· Ability to compare and shortlist options with details quickly
· Ability to find alternative plans to take action to achieve results
· Ability to grasp information quickly and identify key details
· Ability to multitasking (talking, searching & typing)
· Ability to actively listen, understand concerns, and respond appropriately
· Ability to drive rather than getting driven
Additional details:
Work from home
Good working laptop
Stable Internet with good speed
Decent environment to make calls
Rotational Week Off during admission season
If you have previous consulting experience of 1-2 years, then you have higher chance of getting selected and fixed salary.
Who can apply?
Only those candidates who:
1. Are minimum 18 years of age as per government records.
2. Can start immediately
3. Are available for a minimum duration of 2 hours, 2-3 days a week
Number of openings:
3
Process:
Consideration: CV/Resume Screening
Shortlist: Proctored assessment with MCQs & Record introduction video
Selection: Online video interview
Training
Kick Off
To apply send your resume to
[email protected]
📌 Associate / Consultant (India)
🏢 Emlen Enterprises Private
📍 India