? WE'RE HIRING | CUSTOMER SUPPORT ASSOCIATE
Join EVE Healthcare | Gurugram
At EVE Healthcare, we're building a better healthcare experience for patients. We're looking for enthusiastic, responsible, and customer-oriented individuals to join our Customer Support Team.
If you enjoy interacting with people, solving problems, and ensuring a smooth customer experience, we'd love to hear from you!
? Job Details
- Company: EVE Healthcare
- Location: Gurugram
- Salary: ₹20,000 – ₹25,000/month
- Experience: Freshers and experienced candidates welcome
- Job Type: Full time
- Working Days: Monday – Saturday
- Working Hours: 9:00 AM – 5:00 PM
? Key Responsibilities
- Handle customer queries through phone calls and WhatsApp.
- Assist patients with diagnostic bookings, appointment scheduling, and related queries.
- Provide accurate information about healthcare services, pricing, and diagnostic centres.
- Coordinate with diagnostic centres and internal teams to ensure smooth service delivery.
- Follow up with patients and assist them throughout their booking journey.
- Maintain accurate customer records and update information in the company's CRM.
- Ensure a professional, empathetic, and timely response to every customer.
? What We're Looking For
- Excellent verbal communication skills.
- Good typing speed (27–30 WPM preferred).
- Basic knowledge of MS Excel and Google Sheets.
- Comfortable communicating with customers over calls and WhatsApp.
- Strong problem-solving and interpersonal skills.
- Patient, proactive, and detail-oriented approach.
- Willingness to learn and take ownership of responsibilities.
? How to Apply?
Interested candidates can share their resumes through:
? Email:
[email protected]
? WhatsApp: +91 93155 36329
If you're someone who enjoys helping people and wants to be part of a growing healthcare startup, we'd love to connect with you!
Join EVE Healthcare and help us make healthcare more accessible.
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📌 Customer Care Associate (Gurugram)
🏢 Eve
📍 Gurugram