Guest Service Associate (Mumbai)

Guest Service Associate (Mumbai)

13 Nov
|
PVR Cinemas
|
Mumbai

13 Nov

PVR Cinemas

Mumbai

Urgent openings for GSA/S at PVR INOX

Salary : 16000-2000

Pus service charge

Key Responsibilities :

1. Guest Handling

- Welcome guests with a friendly and skilled attitude.
- Assist customers with movie timings, show information, and screen locations.
- Handle guest queries, complaints, and feedback politely.
- Ensure a smooth and enjoyable guest experience.

2. Ticketing & Entry Management

- Check movie tickets and guide guests to their respective screens.
- Assist customers with ticket-related queries.
- Manage entry queues and crowd flow during busy hours.
- Ensure guests enter the correct auditorium.

3. Food & Beverage Assistance

- Guide guests regarding food and beverage counters.
- Assist with food and beverage-related queries.
- Maintain hygiene and service standards.

4. Cinema Operations

- Ensure auditoriums, lobby areas, and common spaces are clean.
- Check auditorium readiness before every show.
- Coordinate with housekeeping, security, and other departments.
- Follow company policies and operational procedures.
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📌 Guest Service Associate (Mumbai)
🏢 PVR Cinemas
📍 Mumbai

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