Job Description:

We are looking for a young, energetic candidate for the position of Technical Support Engineer.

Qualification: Graduate /Diploma/BE in Electronics/ Electrical

Experience: 1-2 years

Candidate should have the following skills:

- Excellent Communication Skills and Convincing Power, Influencing ability.
- Excellent and polite English communication skills.
- Able to work with a Team and strong drive for result orientation.
- Good at Computers, should know MS Office.
- Good at managing existing customers.
- Coordination with Sales Engineer & customers.
- Update & maintain all reports (Soft and hard copy).
- Basic knowledge of Electronics such as AC, DC, Servo drives, PLCs, Power Electronics & Control Circuitry.

The job profile is as below:

- To understand the technical details of the fault (as reported by the customer)



in the device/unit sent for repairs.
- To understand the technical details of the machinery or setup at the customer site to get thorough details of the fault reported by the customer.
- Communicate all technical and related (fault/machinery-related/customer-site) details obtained from the customer to company Lab-Engineers.
- Follow up with customers to ensure that the customer conducts trials of the repaired units promptly.
- Coordinate with and work in a team environment between company Lab Engineers and Sales staff and provide regular updates from time to time.
- Visit the customer sites to understand technical details or conduct trials on an as-needed basis.

📌 Sales Support Engineer (Electronics) (Pune)
🏢 M/s Wise Recruitments
📍 Pune