We are looking for a proactive and organized Service Coordinator to manage client follow-ups, schedule service engineer visits, and ensure smooth service operations and customer satisfaction.
? Key Responsibilities
- Follow up with existing clients and understand their service requirements.
- Schedule and coordinate daily visits of service engineers.
- Prepare and share quotations for additional services and maintenance.
- Maintain service logs and daily/monthly reports of engineer visits and service outcomes.
- Coordinate between clients and technical teams to ensure timely issue resolution.
- Build strong client relationships and ensure customer satisfaction.
✅ Requirements
- Experience in customer service or service coordination preferred.
- Excellent English communication and interpersonal skills.
- Proficiency in MS Excel and Word.
- Robust coordination, time management, and organizational skills.
- Ability to handle multiple tasks and work with technical teams.
? Join us and play a key role in delivering excellent customer service!
📌 Sales and Marketing Coordinator (Ghaziabad)
🏢 M/s Hi Tech Equipments
📍 Ghaziabad
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