Key Responsibilities:

· Manage end-to-end daily restaurant operations, ensuring seamless coordination between the kitchen, service staff, and delivery partners.

· Maintain strict adherence to standard operating procedures (SOPs) regarding opening/closing checklists, cleanliness, and service timing.

· Oversee dining room ambiance, table turnover rates, and customer flow during peak dining hours (breakfast, lunch, and dinner rushes).

· Conduct daily stock checks, enforce FIFO storage protocols, minimize wastage, and control COGS and labour percentages.

· Prepare duty rosters, conduct daily shift briefings, train staff on upselling and service etiquette, and track attendance/incentives.

· Handle guest complaints swiftly, monitor online aggregator ratings, and ensure 100% compliance with FSSAI and hygiene audits.

📌 Restaurant Manager (Mumbai)
🏢 RVK Hospitality
📍 Mumbai