– Zonal Manager – Training

Location: Chennai

Experience: 8–12 Years

Qualification: MBA / Postgraduate in HR

Industry: NBFC / Housing Finance / Retail Lending

Role Overview

We are looking for an experienced Zonal Manager – Training to manage Learning & Development activities across the zone. The role involves developing employee capabilities and improving business performance through structured training programmes.

Key Responsibilities

- Conduct Training Needs Analysis (TNA) and identify employee skill gaps.
- Plan and deliver training programmes for Sales, Collections and Operations teams.
- Provide product and process training on Home Loans, LAP and other lending products.
- Develop training modules, learning materials and assessment methods.
- Conduct employee induction and onboarding programmes.
- Implement Train-the-Trainer (TTT) initiatives.
- Monitor training effectiveness and measure learning outcomes.




- Coordinate with Business Heads and Regional Managers to identify training requirements.
- Drive employee productivity and performance improvement through training.
- Manage and monitor training activities across multiple branches.

Required Skills
- 8–12 years of experience in Learning & Development / Training.
- Mandatory experience in NBFC, Housing Finance or Retail Lending.
- Hands-on experience in Sales, Collections and Operations training.
- Good knowledge of Home Loans, LAP and lending processes.
- Experience in TNA, TTT and training content development.
- Robust communication, presentation and stakeholder management skills.
- Regional or zonal-level training experience is preferred.
- L&D; / Instructional Design certification will be an added advantage.

Education MBA / Postgraduate in HR.

Thanks & Regards,

Dhayajothi R - (phone hidden) - [email protected]

📌 Zonal Manager - Training (Chennai)
🏢 Green Start management consultancy
📍 Chennai