What are we looking for?

The Zonal Head for MP &

- CG will be responsible for driving the Agency Business Partner (ABP) channel across Madhya Pradesh and Chhattisgarh within the West Zone. This is a senior strategic role, accountable for business growth, manpower scale-up, productivity enhancement, and leadership development across the region. The role will report to the Zonal Business Head and shall directly manage a team of Regional Heads (RHs) and Associate Regional Heads (ARHs), ensuring consistent delivery on business targets, quality parameters, and leadership expectations.

What does the job entail?

Key Responsibilities

1. Business Growth &
- Strategy

- Drive overall ABP channel business for MP &
- CG with clear focus on top-line, quality metrics, and sustainable productivity.

- Develop and execute zonal strategies for recent business, activation, retention, and market expansion.

- Analyze region-wise business trends and proactively identify gaps, opportunities, and interventions.

1. Leadership &
- Team Management

- Lead and manage the team of Regional Heads and Associate Regional Heads across MP &
- CG.

- Strengthen leadership capability through coaching, performance management, and timely developmental inputs.

- Ensure consistent governance, compliance, and adherence to ABP operating frameworks.

1. Agency Business Partner Acquisition &
- Development

- Drive pipeline generation and onboarding of high-quality Agency Business Partners.

- Ensure structured induction, capability building, and performance ramp-up of ABPs.

- Monitor and improve partner productivity and persistency through targeted interventions and capability support.

1. Operational Excellence

- Monitor daily, weekly,



monthly performance dashboards and ensure timely actions for deviations.

- Drive adherence to company policies, audit parameters, compliance standards, and internal controls.

- Lead initiatives around recruitment hygiene, early attrition control, and quality of hire in coordination with HR.

1. Market Expansion &
- Stakeholder Management

- Strengthen the ABP footprint across MP &
- CG by identifying high-potential markets and optimizing manpower deployment.

- Collaborate closely with cross-functional teams including HR, Training, Operations, and Compliance.

- Represent the zone in National forum, reviews, and business planning forums.

Work Experience

Skills &

- Competencies

- Strong leadership and people management capability.

- Strategic thinking with sharp execution discipline.

- Deep understanding of Agency distribution drivers, partner capability building, and market behaviour.

- Excellent analytical skills, planning ability, and business acumen.

- Effective communication, stakeholder engagement, and negotiation skills.

Essential Qualification

Education &

- Experience

- Graduate/Postgraduate with 15–25 years of experience in Insurance Sales, Agency Development, or Channel Leadership.

- Proven track record of managing large geography teams in Agency/Partner-driven channels (preferably life insurance).

Preferred Skills

Key Deliverables

- Achievement of zonal ABP business targets.

- Scaling up of manpower (RHs, ARHs, ABPs) with quality and productivity control.

- Improvement in activation, partner productivity, and retention.

- Strengthened governance on compliance, operational hygiene, and audit readiness.

- Leadership development and succession planning across the region

📌 Zonal Head - Agency - Business Partner (Zonal Head) (Indore)
🏢 HDFC Life
📍 Indore