Collections Associate | US Telecom Collections (Blended Process)

Location: Pune Hinjewadi Phase 2

Salary: 3.5 - 4.0 LPA

Shift: US Shift | Rotational Shifts & Week Offs | Work from Office

Requirements:

- Minimum 12 months of B2C Collections experience.
- Freshers can Apply with Excellent Communications Skills.
- Experience in US Telecom Collections preferred
- Excellent written communication and chat etiquette
- Comfortable working in a 24/7 workplace
- Knowledge of DSO, aging reports, payment follow-ups, and dispute resolution
- Experience with CRM tools such as Salesforce, SAP, Oracle, or Freshdesk

Key Responsibilities

- Handle customer interactions via chat
- Follow up on overdue payments and collections
- Resolve billing disputes and payment-related queries
- Coordinate with billing and finance teams




- Meet collection and recovery targets while maintaining compliance

Apply Now!

Interested candidates can share their updated CV to [email protected]

Subject LineCollections Associate

Limited openings available. Apply today! }

Role: Non Tech Support - Voice / Blended, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication SkillsUS Process Semi VoiceBlended ProcessEmail SupportNon Voice ProcessEmail ProcessVoice ProcessInternational Process

📌 Wipro's Hiring | Collections Associate | Blended Process | Pune
🏢 Wipro
📍 Pune