Job Summary:
We are looking for a detail-oriented MIS Executive for our Customer Service Department, with excellent English communication skills and strong expertise in MIS reporting and Advanced MS Excel.
Key Responsibilities:
- Prepare and maintain daily, weekly, and monthly MIS reports for the Customer Service Department.
- Manage and analyse customer service data, including customer queries, complaints, resolutions, TAT, and team performance.
- The candidate will be responsible for preparing, maintaining, analysing, and presenting customer service data while ensuring accuracy and timely reporting.
- Use Advanced Excel for data management, analysis, automation, and reporting.
- Coordinate with internal teams and stakeholders for data collection and report accuracy.
- Identify data discrepancies and ensure timely resolution.
- Handle qualified email communication and prepare reports in English.
Required Skills & Qualifications: - 2-5 years of experience in MIS.
Immediate Joiners are preferable.
-Graduate in any discipline.
- Excellent verbal and written communication skills in English.
- Strong knowledge of MIS reporting and Advanced MS Excel.
- Hands-on experience with Pivot Tables, VLOOKUP/XLOOKUP, HLOOKUP, IF formulas, SUMIFS, COUNTIFS, INDEX-MATCH, conditional formatting, and data validation.
- Strong attention to detail and ability to manage multiple reports within deadlines.
Interested Candidates can share resume at
[email protected] or connect at (phone hidden).
📌 Walk-in || Urgent Requirement || Mis Executive || Jaipur Mansarovar
🏢 Aavas Financiers
📍 Jaipur