Walk-in || International BPO Executive (Pune)

13 Nov

Mollify Bangalore

Pune

13 Nov

Mollify Bangalore

Pune

Role & responsibilities

- Handle customer queries related to telecom services, billing, plans, and account-related concerns.

- Address customer complaints and provide effective resolutions to ensure a positive customer experience.

- Understand customer requirements and recommend suitable plans, upgrades, and additional services.

- Manage customer objections and contribute to customer retention.

- Maintain accurate records of customer interactions and resolutions.

- Meet defined customer service, quality, and upselling performance targets.

Preferred candidate profile

📌 Walk-in || International BPO Executive (Pune)
🏢 Mollify Bangalore
📍 Pune

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